Duties:
Obtains patient demographic and health insurance information; collects co-pay(s) when appropriate.
Verifies and records insurance benefits with the ability to understand and provide insurance breakdowns.
If required by payer(s), obtains prior authorization &/or follows up on authorization daily.
Able to read through and understand medical documentation effectively
Resolves Front Collections accounts as well as documenting within computer system appropriately.
Establishes and maintains effective communication and good working relationships with patients/family, physicians' offices, and other internal teams for the patient's benefit.
Performs other clerical tasks as needed, such as
Answering patient/Insurance calls
Faxing and Emails
Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Revenue Cycle Manager and Supervisor
Other responsibilities and projects as assigned.
Requirements:
Experience:
Skills: