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Insurance Commercial Account Manager

Vaco LLC

  • Birmingham, AL
  • Today
  • $65,000–$75,000 Per Year
Vaco LLC
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Skills

  • Artificial Intelligence (AI)unmatched
  • Billingunmatched
  • Brokerageunmatched
  • Business Growthunmatched
  • Business Supportunmatched
  • Compensation Managementunmatched
  • Customer Relationsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Documentationunmatched
  • English Languageunmatched
  • Hair Stylingunmatched
  • Insuranceunmatched
  • Insurance Documentationunmatched
  • Insurance Regulationsunmatched
  • Insurance Salesunmatched
  • Insurance Underwritingunmatched
  • Legalunmatched
  • Maintain Complianceunmatched
  • Negotiation Skillsunmatched
  • Problem Solving Skillsunmatched
  • Property and Casualty Insuranceunmatched
  • Proposal Writingunmatched
  • Records Managementunmatched
  • Sales Managementunmatched
  • Sales Strategyunmatched
  • State Laws and Regulationsunmatched
  • Worker's Compensationunmatched

Description

Commercial Account Manager – Insurance Brokerage
Location: Birmingham, AL
Job Type: Full-Time
Industry: Commercial Insurance
We are seeking an experienced Commercial Account Manager to serve as a key point of contact for a portfolio of commercial insurance clients. This role is responsible for providing exceptional day-to-day service, managing policy and renewal activity, and partnering closely with Producers and clients to ensure their insurance programs effectively meet their business needs.

Key Responsibilities
  • Manage a designated portfolio of commercial insurance accounts and serve as the primary day-to-day client contact
  • Develop and maintain strong, long-term relationships with clients
  • Partner with Producers on account strategy, renewals, new business, and client retention
  • Coordinate the full renewal process, including gathering exposure information, preparing submissions, obtaining quotes, and reviewing coverage options
  • Prepare proposals, applications, certificates, policies, endorsements, and other client documentation
  • Review policies and coverage to ensure accuracy and alignment with client needs
  • Process endorsements, policy changes, cancellations, audits, and other servicing requests
  • Respond promptly and professionally to client questions and requests
  • Work directly with insurance carriers and underwriters to obtain quotes, negotiate terms, and resolve issues
  • Identify coverage gaps, inconsistencies, and opportunities for additional coverage
  • Coordinate claims-related inquiries and serve as a liaison between clients and carriers when needed
  • Monitor account activity, renewal timelines, and outstanding requirements
  • Ensure all account documentation and agency management system records are accurate and up to date
  • Assist with premium financing, billing questions, certificates, and other account servicing needs
  • Maintain a high level of client satisfaction and proactively anticipate client needs
  • Support business retention and growth through exceptional client service
  • Ensure compliance with agency procedures, carrier requirements, and applicable insurance regulations
Qualifications
  • 3+ years of commercial insurance account management experience
  • Experience working within an insurance brokerage or agency environment preferred
  • Strong knowledge of commercial property and casualty insurance products
  • Experience managing commercial accounts through the renewal lifecycle
  • Familiarity with commercial lines such as General Liability, Property, Auto, Workers' Compensation, Umbrella/Excess, and other specialty coverages
  • Strong understanding of policy language, coverage structures, endorsements, and certificates of insurance

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

HR@vaco.com

.

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual’s skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Numbers & Facts

LocationBirmingham, AL
IndustryStaffing/Employment Agencies
Salary$65,000–$75,000 Per Year
Company Size2,500 to 4,999 employees
Year Founded2002
Websitehttp://www.vaco.com/

About Company

Vaco provides expert consulting, permanent placement, executive search and strategic staffing for companies around the world, in the areas of accounting, finance, technology, healthcare, operations, administration and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business. Since its founding in 2002, Vaco has grown to more than 35 offices across the globe, 700+ employees, more than 3,000 consultants and $450M in revenue. Vaco has been named to Inc. magazine’s list of the fastest-growing private companies for past 11 years and is dedicated to developing long-term relationships, life-long careers and creative client solutions.

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