Insurance Customer Service Agent

Dacotah Banks Inc

  • Webster, SD
  • 5 days ago
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    Skills

    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Insuranceunmatched
    • Multitaskingunmatched
    • Needs Assessmentunmatched
    • Presentation/Verbal Skillsunmatched
    • Property and Casualty Insuranceunmatched
    • Retirement Planunmatched
    • Systems Maintenanceunmatched
    • Team Playerunmatched
    • Writing Skillsunmatched

    Description

    Job Summary:

    Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality. A team player who has the ability to multi-task and also has a passion for helping others.

    Essential Functions

    • Provide prompt and courteous customer service
    • Assist customers with policy changes
    • Identify customer needs and propose appropriate products and services
    • Consistent utilization of technologies
    • Maintain agency management system
    • Provide support to team members to reach agency performance goals
    • Maintain a strong and positive work ethic and total commitment to success daily
    • Participate in educational opportunities to stay informed of industry developments
    • Perform other duties as assigned

    Education & Experience

    • Insurance or Other Business-Related Experience
    • Current Property & Casualty Insurance License, or willingness to obtain within 90 days
    • A commitment to professional and ethical behavior
    • Effective verbal and written communication skills; communication proficiency
    • Demonstrated ability to use tact, diplomacy, and professionalism when working with customers and co-workers
    • High importance placed on excellent customer service
    • A self-starter, one who is highly motivated
    • Detail-oriented, thorough with a focus on accuracy
    • Aptitude and willingness to learn various software applications relevant to this position

    We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:

    • Health Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage
    • Dental Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage
    • Health Savings Account
    • Life Insurance for the employee and family
    • Paid Vacation and Sick Time
    • Retirement Plan Options
    • Additional Perks and Benefits

    Numbers & Facts

    LocationWebster, SD

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