Insurance Customer Service Rep

Chapman & Associates Farm Bureau

Gilbert, MN

JOB DETAILS
SALARY
$17–$19 Per Hour
SKILLS
Calendar Management, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Collection, Financial Services, Insurance, Licensing, Organizational Skills, Revenue Growth, Sales, Team Player, Telephone Skills
LOCATION
Gilbert, MN
POSTED
2 days ago

Chapman & Associates Farm Bureau was founded in 2004 and remains a proud family-run agency dedicated to providing full-service insurance and financial solutions. We are committed to excellent customer service and operate in a fun environment where collaboration is essential to deliver a winning client experience. Our culture combines professionalism with strong team collaboration. We believe in ethical decision-making, long-term client relationships, and creating career paths that offer both stability and growth.

We are seeking an Insurance Customer Service Representative to join our team. This role is ideal for someone early in their career who wants strong training, support, and the opportunity to build a career. You may begin in property and casualty service while developing additional licensing and sales skills, with clear pathways into production and higher earnings.

  • Base hourly pay of $17 - $19 based on experience
  • Bonus opportunities and travel incentive trips
  • Paid time off, paid sick leave, and paid holidays
  • Monday through Friday schedule
  • Career growth and advancement opportunities

If you want career longevity, income growth potential, and a family-first culture, apply today!

Salary Range: $17 - $19 per hour


Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings off

Weekends off

Bonus Opportunities

Work-Life Balance

Holidays Off

Paid Holidays

Advancement Opportunities

Continuing Education Opportunities

Ongoing Training Seminars

Professional Work Environment

Paid Sick Leave


Responsibilities
  • Answer phones and provide excellent customer service
  • Process policy changes for existing clients
  • Gather information for quotes
  • Conduct client coverage reviews
  • Manage workflow and CRM systems accurately
  • Schedule appointments

Requirements
  • Active Minnesota Property & Casualty license
  • Strong customer service skills
  • Organized and punctual
  • Team-oriented mindset
  • Willingness to learn and grow into sales opportunities

About the Company

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Chapman & Associates Farm Bureau