Insurance Customer Service Rep

Browning Reagle Insurance Agency is an established independent insurance agency known for building lasting client relationships through knowledgeable guidance and exceptional service. You will work alongside a collaborative team of approximately ten professionals who value accuracy, accountability, and helping one another succeed. Every day offers the opportunity to build meaningful relationships with clients while expanding your insurance knowledge in a welcoming small-town environment. Employees enjoy working here because leadership supports their professional development, the customers are friendly, and the team works together to deliver outstanding service.

As an Insurance Customer Service Representative, you'll help clients with policy changes, identify coverage needs, and strengthen customer relationships through personalized service. You'll receive hands-on training, licensing assistance, continuing education, and the opportunity to grow into a sales role as your experience develops. This position is ideal for someone who enjoys helping people, stays organized, and takes pride in delivering accurate, dependable service.

• $18 to $23 per hour base pay
• Health, dental, vision, disability, and supplemental insurance
• Paid Time Off
• Retirement plan with bonus opportunities
• Career growth through licensing assistance and continuing education

Build your future with an agency where strong relationships, professional growth, and exceptional customer service come first. Apply today!

Salary Range: $18 - $23 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Bonus Opportunities

Licensing Assistance

Advancement Opportunities

Continuing Education Opportunities

Ongoing Training Seminars

Performance Bonuses

Equipment Provided

Supplemental Insurance

• Process auto, home, and umbrella policy changes
• Identify coverage gaps with clients
• Cross-sell appropriate insurance products
• Promote agency services to customers
• Build lasting client relationships
• Generate referrals and new policy opportunities

• Insurance license required
• Friendly and compassionate demeanor
• Strong attention to detail
• Ability to multitask effectively
• Proficient typing and computer skills
• Organized with dependable follow-up
• Willingness to learn new systems