Insurance Customer Service Rep

At Wondra Insurance Solutions Inc., we empower our clients with protection and peace of mind. As a proud Allstate agency with deep roots in Wisconsin and decades of industry recognition, we deliver top-tier service through a team-first mindset. Our culture is defined by trust, collaboration, and energy. We celebrate individuality, reward growth, and value work-life balance just as much as performance. If youre looking for a vibrant, people-first workplace where your voice matters, youll find your fit here.

Were hiring a full-time Insurance Customer Service Representative to support our growing client base and help us continue setting the standard for outstanding service. The ideal candidate is licensed, organized, confident on the phone, and enthusiastic about being part of a dynamic and supportive team.

• First-Year Earnings: $40,000-$60,000 (base + commission)
• Schedule: Monday to Friday, no evenings or weekends
• Paid time off (including your birthday!)
• No cold calling
• Dental, vision, life, and disability insurance
• Career growth opportunities
• Paid holidays and volunteer time off
• Positive, team-oriented culture with early release perks

Ready to grow your career with a team that values and supports you? Apply today!

Salary Range: $40000.00 - $60000.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Work from Home

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Paid Volunteer Time Off

• Respond promptly to customer inquiries via phone, email, and chat
• Manage accounts to ensure timely renewals and payments
• Assist clients with policy information, coverage details, and claims support
• Support client onboarding and internal sales team processes
• Identify opportunities to upsell or cross-sell additional insurance products

• Valid Property & Casualty license
• Must have previous customer service experience
• Excellent communication skills and a customer-first attitude
• Comfortable handling phone calls and building rapport with clients
• High attention to detail and organizational strength
• Able to multitask and adapt quickly in a team-oriented environment