Insurance Customer Service Rep

Welcome to the Thomas D. Meehl Agency, where we believe exceptional service is the cornerstone of everything we do. Located right here in Philadelphia, Pennsylvania, we're a dedicated team focused on providing our community with reliable insurance solutions and a truly personal touch. We're looking for someone with a warm heart and a knack for communication to join us as an Insurance Customer Service Representative. If you find genuine satisfaction in helping others, enjoy connecting with people, and are looking for a stable role where your contributions are valued, you might be exactly who we need. You'll be the first point of contact for our clients, guiding them through their insurance journey with care and clarity. We offer a supportive environment where you can grow your skills and make a real difference every day. Come be a part of a team that feels like family!

Salary Range: $32500.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Coffee in office

Mentorship with Established Agent

Pay Raise Opportunities

Paid Holidays

Responsibilities

• Answer customer inquiries via phone, email, and in-person with a friendly and helpful approach.
• Provide accurate information about insurance policies and agency services.
• Assist clients with policy changes, payments, and general account maintenance.
• Process new applications and endorsements efficiently.
• Build strong relationships with clients by providing outstanding service.
• Collaborate with the team to ensure a seamless customer experience.

• Previous customer service experience is a must.
• Excellent communication skills, both written and verbal.
• A positive attitude and genuine desire to help people.
• Proficiency in using computer systems and learning new software.
• Ability to manage multiple tasks effectively.
• High school diploma or equivalent.
• Property and causality license required