Insurance Customer Service Representative

Melissa Vackner
  • Babylon, New York
  • $45,000–$60,000 Per Year
12 days ago

Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Parental leave
  • Signing bonus
  • Training & development
The Vackner Agency is an award-winning, high-growth Allstate agency located in Babylon, NY. We are looking for licensed insurance professionals who take pride in delivering exceptional service while driving meaningful growth.
This is not a “sit back and service” role. We are building something special — and we’re looking for team members who want to grow with us.
If you thrive in a fast-paced office, enjoy building real client relationships, and want to be part of a respected agency expanding into the multifamily and commercial space, this opportunity is for you.
What You’ll Do
  • Deliver concierge-level customer service through in-office and phone interactions
  • Guide clients through coverage reviews, policy changes, and claims support
  • Identify coverage gaps and proactively recommend tailored solutions
  • Present and close personal lines policies including Auto, Home, and Renters
  • Maintain compliance, documentation, and accurate records within agency systems
  • Contribute to a team culture built on accountability, performance, and integrity
What We’re Looking For
  • Active NY Property & Casualty License 
  • Strong communicator who builds trust naturally
  • Sales-driven mindset with a service-first approach
  • Organized, detail-oriented, and comfortable in a structured office environment
  • Spanish speaking is a plus
Why The Vackner Agency?We are not just another insurance office. We are a top-performing Allstate agency known for professionalism, growth, and strong leadership. Our team operates with clear expectations, strong systems, and a commitment to excellence.
If you are looking for a long-term career with real opportunity — not just a job — we would love to meet you.
Compensation: $45,000.00 - $60,000.00 per year

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

Numbers & Facts

LocationBabylon, New York
Salary$45,000–$60,000 Per Year

Skills

  • Communication Skillsunmatched
  • Community Relationsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Salesunmatched
  • Service Deliveryunmatched
  • Spanish Languageunmatched
  • Training/Teachingunmatched

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