Billing, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Health Insurance, Industry-Specific Software, Insurance, Insurance Claims, Licensing, Microsoft Excel, Microsoft Product Family, Multitasking, Problem Solving Skills, Property and Casualty Insurance, Reconciliation, Record Keeping, Sales Management, Service Delivery, Software Administration
HireLevel is looking for a licensed Insurance Customer Service Representative in Benton, IL. The ideal candidate will already have a property and casualty insurance license and experience working in a fast paced/busy environment.
Our client has been proudly serving Southern Illinois since for over 40 years . Located in Benton, Illinois, and a trusted independent insurance agency dedicated to providing personalized service and comprehensive coverage solutions for individuals, families, and businesses. If you're looking to join a stable, well-established local agency with a strong reputation for service, this is for you.
Job Category: Temp to hire
Location: Benton, IL.
Hours: 8:00am-4:30pm, Monday-Friday with 1 hour lunch break
Compensation: $20.00/hour, based on experience
Company Benefits once hired:
- Health Insurance
- IRA
- Paid Time Off
Responsibilities of the Licensed Customer Service Rep:
- Serve as the initial point of contact for clients, delivering friendly and professional customer service
- Provide ongoing customer support regarding policy questions, coverage explanations, and policy maintenance
- Quote new business and assist clients with insurance needs
- Process and assist with insurance claims
- Manage client billing, payments, and account reconciliations
- Utilize Agency Management Systems (AMS) and industry-specific software to maintain accurate client records
- Deliver exceptional service to ensure high levels of customer satisfaction and client retention
Requirements of the Licensed Customer Service Rep:
- Property & Casualty Licensing
- Excellent communication skills
- Problem solving skills
- Knowledge of Microsoft and Excel
- Ability to Multi-task
Ways to Apply:
- Submit Application below
- Call us at 618-993-9675
Who is HireLevel?
HireLevel is not just your average HR solutions company; we're the wizards of recruitment, payroll, and all things HR. Whether you're looking for a temp to hire, aiming for direct hire, or want to explore your options, we've got the path for your career success!
At HireLevel, we’re dedicated to supporting our employees’ well-being and work-life balance. We offer a comprehensive benefits package, including health insurance options and paid time off, to ensure you have the resources you need to thrive both personally and professionally.
Join our team and experience a workplace that values your growth, health, and future!
HireLevel is an equal opportunity employer.