Insurance Customer Service Representative

Interested in a job where you can help people, build real relationships, and be part of a team that actually enjoys working together? The Angela Bergquist COUNTRY Financial Office in Centennial, Colorado is looking for an Insurance Customer Service Representative to join our experienced, close-knit team. For more than 20 years, weve built our business around taking care of clients, educating them about their coverage, and providing service they can rely on. In this role, youll work directly with our clients to answer questions, solve problems, service policies, and keep things running smoothly.

We offer a supportive environment with ongoing training, weekly team meetings, team lunches, and recognition programs. Our office has also earned honors including Agent of the Year, MDRT Qualifier, Market 2 Record Breaker, and multiple All-American and All-Star qualifications.

Were looking for someone who is friendly, organized, dependable, detail-oriented, and ready to learn. If you want to be part of a team where your work is noticed and appreciated, wed love to meet you.

We are looking for an Insurance Customer Service Representative who understands that their position is much more than answering a phone and completing tasks. This role is cructial to who we are and what we promise to each and every client.

Annual base salary starting at $40,000-$50,000 based on experience. If you are passionate about helping people, problem-solving, and delivering outstanding customer experiences, apply today!

Salary Range: $40000.00 - $50000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Mentorship with Established Agent

Licensing Assistance

Monthly Employee Appreciation Lunch

Ongoing Training Seminars

Bonus Opportunities

Professional Work Environment

Paid Holidays

Team Meetings

Long-Term Career Growth

Responsibilities

• Respond to client inquiries via phone, email, text, or in person with timely and accurate resolutions
• Identify client needs and provide solutions or escalate to the appropriate department
• Stay up to date on company processes, products, and services to offer relevant information
• Handle customer concerns with professionalism and empathy, turning challenges into positive experiences
• Work closely with team members to ensure a seamless customer experience

• Candidate must be willing to obtain a Property and Casualty License within the first 90 days of hire.
• A passion for delivering exceptional customer service
• Strong communication and organizational skills
• A strong work ethic and attention to detail
• A problem-solver who enjoys helping people find solutions