Insurance Customer Service Representative (Personal & Commercial Lines)

About Us

Movar Insurance is a fast-growing independent insurance agency based in Las Vegas, NV. We specialize in both personal and commercial insurance, providing our clients with expert guidance and top-tier service.

We are building strong internal systems and are looking for a reliable and detail-oriented Customer Service Representative to support our growing client base.

Position Overview

We are seeking a Customer Service Representative (CSR) to assist with servicing existing clients, processing policy changes, and supporting our sales team.

This role is critical to maintaining client satisfaction and retention while ensuring smooth day-to-day operations.

Compensation & Benefits

• Competitive hourly pay or salary (based on experience)
• Performance bonuses
• Paid training and ongoing support
• Growth opportunities within the agency

Why Join Movar Insurance

• Stable and growing agency
• Structured processes and clear expectations
• Supportive team environment
• Opportunity to grow into senior service or sales roles

Salary Range: $18.00 - $21.00 per hour

Hourly Base Salary + Bonus Opportunities

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Responsibilities

What Youll Do

• Service existing personal and commercial insurance accounts
• Process endorsements, policy changes, and renewals
• Handle incoming calls, emails, and client requests
• Assist with Certificates of Insurance (COIs)
• Follow up on underwriting requirements and documentation
• Remarket policies when needed for better coverage or pricing
• Maintain accurate client records in CRM and agency management system

What Were Looking For

• Active Nevada Property & Casualty License (preferred or willing to obtain)
• Experience in insurance customer service (preferred)
• Strong attention to detail and organization
• Excellent communication and problem-solving skills
• Ability to manage multiple tasks efficiently
• Bilingual (English/Spanish) is required
• This role requires the ability to handle multiple client requests simultaneously while maintaining accuracy and speed.