Auto Insurance, Communication Skills, Computer Systems, Customer Relations, Customer Support/Service, Customer/Client Research, Detail Oriented, Insurance, Insurance Documentation, Microsoft Product Family, Organizational Skills, Policy Development, QoS (Quality of Service), Telephone Skills, Time Management
Join Jarvis Insurance Agency, a well-established agency with a 60-year history. Led by owner Jeff and a team of agents in a small, close-knit office. Jessica oversees office operations, ensuring a harmonious workplace where everyone gets along. With a focus on getting things done to create a supportive atmosphere.
As an Insurance Customer Service Representative at Jarvis Insurance Agency, you'll be part of a team that values collaboration and a positive work environment. If you're seeking a role where your contributions matter, and you can thrive in a small office setting, this position offers an opportunity to play a key role in maintaining our agency's efficient operations.
Join our team if you're looking for a role where your contributions are valued, and you can thrive in a small office setting. As an Insurance Customer Service Representative, you'll play a crucial role in maintaining the efficiency and positive dynamics of our agency.
Salary Range: $15.00 - $16.00 per hour
BenefitsHourly Base Salary Based on Experience
Paid Time Off (PTO)
Evenings Off
Weekends Off
Paid Holidays
Equipment Provided
Personal Workspace
Friendly Work Environment
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, and claims.
- Issue Insurance Documentation (Certificate of Insurance, automobile insurance ID cards, etc.)
- Demonstrate proficiency with emailing out cancellation letters promptly and accurately, ensuring timely communication with clients.
- Exhibit strong organizational skills by effectively managing filing work and promptly answering phones, with a focus on commercial insurance.
Requirements
- Previous insurance experience is required.
- Previous Office Experience is Required.
- Must have Microsoft Suite knowledge.
- Pay meticulous attention to detail when making changes to policies, and client data to minimize errors and ensure the highest level of accuracy.
- Handle various client interactions, policy inquiries, and customer service duties concurrently, without compromising the quality of service.
- Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
- Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
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Jarvis Insurance Agency Inc