Insurance Inspection Administrator

Role Title: Insurance Inspection Administrator

Location: Glasgow Head Office

Hours: 37.5 hours / week, typically Monday to Friday

Salary: £29,131.20 + amazing company benefits!

Job Purpose:

The Insurance Administrator is responsible for coordinating and administering insurance inspections and statutory compliance activities across a large retail estate. Working closely with insurance inspectors, contractors, site teams, and internal/external stakeholders, the role ensures that inspections are effectively planned, scheduled, and completed in line with regulatory and contractual requirements.

The role is also responsible for maintaining accurate inspection records, coordinating remedial actions arising from inspections, managing compliance-related documentation, and producing regular performance and compliance reports to support operational delivery and legal obligations.

Key Accountabilities

• Coordinate and administer all insurance inspections and statutory compliance activities, including LOLER and other regulatory inspection programmes.
• Act as the primary liaison between customers, insurance inspectors, subcontractors, operational teams, and Head Office functions to ensure effective communication and service delivery.
• Manage the inspection schedule, ensuring all planned inspections are booked, tracked, and completed within required timescales.
• Coordinate joint visits between Allianz and City, confirming attendance and dates.
• Take ownership of inspection-related queries and escalations from operational teams, customers, contractors, and internal support functions.
• Liaise with internal Asset Management and Planned Preventative Maintenance (PPM) teams to raise and coordinate maintenance activities arising from inspections.
• Maintain accurate inspection records, ensuring all statutory documentation, certification, and compliance data are updated and retained in accordance with company procedures.

Knowledge, Skills and Abilities

• Educated to GCSE / Standard Grade level
• Previous experience in an administrative, scheduling, compliance, or facilities management support role.
• Experience coordinating multiple workstreams, schedules, and stakeholders within a fast-paced environment.

The ideal candidate

• Ability to accurately maintain records, compliance documentation, and management information.
• Ability to extract, collate and present performance data relevant to the business
• Ability to work independently and as part of a wider team.
• High attention to detail and commitment to maintaining data accuracy.
• PC literate