Insurance Interviewer

Job: Insurance Interviewer
Location: Lees Summit, MO (Remote)
Duration: 3 Months
Shift: Monday - Friday - 9:00 AM - 6:00 PM central time - Training is on 10:00 AM - 7:00 PM shift.

Rotating Saturday schedule with 1 Saturday every 4 weeks beginning approximately 30 days after completion of training - 8:00 AM - 4:30 PM central time Saturday

Summary:

• The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.

Duties and responsibilities:

• Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
• Gather medical, financial, occupational, and avocation histories during interview.
• Review and edit information collection during the interview for quality assurance purposes.
• Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
• Learn the specific requirements stipulated by each client company.
• Respond to the needs and request of clients, staff and management in a professional and expedited manner.
• Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
• Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.

Education:

• HS diploma or equivalent

Additional Job Details:

• Bilingual Candidates are Required for this Position - Please indicate their experience clearly on their submission.

Schedule Change:

• Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.

New Prerequisites:

• Candidates must have a medical terminology background.
• They also need to be highly proficient with Outlook and Microsoft Teams, and comfortable navigating technology.

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.