Insurance Office Assistant

Are you organized, reliable, and ready to support a high-performing insurance team? Our award-winning, family-run Farmers Insurance agency is looking for a dedicated Office Assistant to help keep things running smoothly and professionally. We are a nationally recognized Farmers Insurance agency known for personalized service, integrity, and community values. We're growing and looking for someone who shares our commitment to excellence in a supportive, team-first environment.

Salary Range: $20.00 - $22.00 per hour

Hourly Base Salary Based on Experience

Health Insurance

Vision Insurance

Dental Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

• Assist with high-volume phone activity, including routing calls and taking detailed messages
• Perform day-to-day administrative duties such as data entry, document handling, filing, and scheduling
• Help manage renewals- request and file necessary information for our pre-renewal review (in this case mileage or driver changes - home= any changes to property)
• Support the sales team by updating customer files and organizing lead information
• Handle incoming/outgoing mail, billing reminders, and follow-up communication
• Assist on alerts from carriers to ensure any outstanding paperwork, payments or questionnaires are being handled by insured
• Help maintain an organized and professional office environment
• Work with agency managers/AP to assist them with their workload
• Give agent reminders and help see items are being completed
• Uphold confidentiality and attention to detail in all tasks
• Be a supportive assistance who is a team player - ready to learn, ready to help and always positive
• Must obtain P&C license in 90 days

• High school diploma or equivalent
• Strong organizational and communication skills
• Friendly, team-oriented attitude with a willingness to help wherever needed
• Ability to work in a family-run, customer-focused office
• Proficiency in Microsoft Office and basic computer systems
• Insurance office experience is a plus, but not required