Insurance Office Manager

At Duque Agency, we are looking for highly organized and customer-focused Office Manager to oversee daily operations and support both our clients and the team. This role is essential to promote efficiency and professionalism while keeping a welcoming office environment. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple responsibilities in a fast-paced setting.

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Commission + Bonus Additional Compensation

Responsibilities

• Oversee day-to-day office operations and administrative functions
• Manage client communications and deliver outstanding customer service
• Coordinate office activities and support a small team (up to 4 staff members)
• Maintain office systems, records, and equipment
• Assist clients with policy questions, service requests, and follow-ups
• Ensure a smooth, organized, and productive office environment

• Active Property, Casualty, and Life insurance licenses (required)
• Bilingual (Spanish and English required)
• Strong Communication and Customer Service skills
• Experience in office administration and administrative support
• Proficiency in handling Office Equipment and general office technology
• Excellent organizational skills and the ability to multitask
• Attention to detail and problem-solving abilities
• Familiarity with the insurance industry or willingness to learn is a plus