Insurance Office Representative (Hybrid Remote)

Location: North Dallas, TX

Compensation: $50,000 - $75,000 per year (Base Salary + Performance Bonuses)

Are you looking to start a rewarding career with growth opportunities, professional development, and a flexible hybrid work environment? We are seeking a friendly, dependable, and motivated Insurance Office Representative to join our successful State Farm agency team.

No insurance experience is required. We provide training and support to help you develop valuable customer service and insurance industry skills. This position offers a clear path for advancement into licensed customer service, account management, and sales roles.

Hybrid Work Schedule

Work remotely when the agent is in the office

Work onsite at our North Dallas office on scheduled days when the agent is out of the office

Attend occasional in-person meetings, training sessions, and team events

Must live within commuting distance of North Dallas and be able to report to the office when needed

What You'll Do

Answer incoming calls and provide exceptional customer service

Assist customers with policy questions and account updates

Schedule appointments and follow up with customers

Process customer requests and maintain accurate records

Support daily office operations and administrative tasks

Build strong relationships with new and existing customers

Assist with marketing and customer outreach activities

Identify opportunities to connect customers with additional products and services

What We Offer

$50,000 - $75,000 annual compensation potential

Base salary plus bonus opportunities

Paid Time Off (PTO)

Paid holidays

SIMPLE IRA retirement plan eligibility

Paid training and licensing assistance

Hybrid remote work environment

Career advancement opportunities

Qualifications

High school diploma or equivalent

Strong communication and customer service skills

Professional and positive attitude

Strong organizational and multitasking abilities

Basic computer proficiency

Reliable transportation for required in-office days

Preferred Qualifications

Customer service, retail, hospitality, banking, or office experience

Bilingual English/Spanish

Insurance experience preferred

Interest in obtaining insurance licenses and growing within the agency

If you're motivated, professional, and ready to build a long-term career with a successful local agency, we'd love to hear from you. Apply today.