About the Role: We’re a family-owned and operated independent insurance agency, proudly serving clients since 1970. As we continue to grow, we’re seeking a licensed Insurance Representative who is passionate about delivering excellent service and building strong, long-term client relationships.
This role is ideal for someone who enjoys helping clients navigate their coverage, working across multiple carriers, and being a trusted resource for their insurance needs.
Key Responsibilities:
Support existing clients by reviewing coverage, answering questions, and making policy updates
Assist with quoting and adjusting policies to ensure clients have the right coverage at the best value
Handle inbound inquiries and provide prompt, accurate service
Build and maintain strong client relationships through consistent follow-up and support
Work collaboratively with the team to ensure a smooth and positive client experience
Identify opportunities to round out coverage when appropriate (no commission-based sales expectations)
Qualifications:
Active Property & Casualty license required
Strong customer service and relationship-building skills
Excellent communication and problem-solving abilities
Organized, detail-oriented, and able to manage multiple tasks
Comfortable working with multiple systems and carriers
Why Join Us:
Established, reputable agency with over 50 years in business
Family-owned culture with a strong emphasis on teamwork and support
Stable role focused on service rather than commission-driven sales
Opportunity to grow within a well-respected independent agency
If you’re looking for a role where you can focus on helping people, building relationships, and being part of a supportive team, we’d love to connect.
Numbers & Facts
Location
Kalkaska, MI
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Disability Insuranceunmatched
Follow Throughunmatched
Health Insuranceunmatched
Insuranceunmatched
Life Insuranceunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Policy Developmentunmatched
Problem Solving Skillsunmatched
Revenue Growthunmatched
Salesunmatched
Service Deliveryunmatched
Team Playerunmatched
Training/Teachingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.