Auto Insurance, Billing, Business Growth, Claims Processing, Communication Skills, Cross-Selling, Customer Support/Service, Detail Oriented, Guidewire, Insurance, Operational Support, Organizational Skills, People Management, Reimbursement, Sales, Sales Support, Salesforce.com, Team Player, Training/Teaching, Work From Home
- WFH options
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Position Summary:
We’re looking for a Personal Lines Insurance Representative who can balance both sales and service in a fast-paced, small agency environment. This role is ideal for someone who enjoys building relationships, helping clients protect what matters most, and identifying opportunities to grow accounts through thoughtful recommendations.
You’ll work closely with clients on their home, auto, and personal insurance needs - providing a high level of service while also driving new business and account growth.
Key Responsibilities:
- Serve as a primary point of contact for personal lines clients, handling policy changes, billing questions, and coverage inquiries
- Quote, sell, and bind new personal lines policies (home, auto, renters, umbrella, etc.)
- Conduct coverage reviews and identify opportunities to round out accounts
- Process endorsements, renewals, cancellations, and reinstatements
- Follow up on leads, cross-sell to existing clients, and support overall agency sales goals
- Build strong relationships through proactive communication and personalized service
- Assist clients through the claims process, providing guidance and support
- Support general agency operations and collaborate with team members as needed
Qualifications:
- Active Property & Casualty license required
- 1-3+ years of insurance experience preferred
- Sales experience and comfort having coverage conversations with clients
- Strong understanding of personal lines products (home, auto, renters, umbrella)
- Experience with agency management systems (Guidewire, Salesforce, or similar) is a plus
Required Skills:
- Strong communication and relationship-building skills
- Ability to balance sales and service responsibilities effectively
- Detail-oriented with strong organizational skills
- Proactive, self-motivated, and comfortable working independently
- Team-oriented with a willingness to jump in where needed
We take pride in how we show up for our clients and for each other. Our team is guided by the following values:
- Integrity: Always do the right thing, even when no one is looking
- Never Stop Learning: Continuously grow your knowledge to better serve clients
- Strive to Be the Best: We’re competitive and driven—because winning matters
- Understand First, Then Advise: We listen first so we can provide the right solutions
- Respect Each Other: A strong team starts with how we treat one another
- Exhibit Professionalism: We lead with professionalism to build trust and reduce friction
S
Scherz Insurance Group - Farm Bureau