Insurance Sales & Customer Service Rep $70K+ First Year

Earn $70,000+ in your first year as an Insurance Sales & Customer Service Representative with Pinnacle Family Insurance an Allstate agency growing across multiple locations. This is a hybrid remote, MondayFriday role with weekends off, paid training, and uncapped commission on warm inbound calls. No cold calling.

You'll take inbound calls from existing Allstate clients, help with policy changes, billing, and claims, and round out their coverage on auto, home, life, and umbrella insurance. We provide the leads, the training, and the support you bring the work ethic.

What you'll get:

Pay: $35K$45K base + uncapped commission ($70K+ average year one)

Schedule: MondayFriday, weekends off, hybrid remote

Benefits: PTO, paid holidays, retirement plan

Training: Paid training and P&C licensing assistance for the right candidate

Growth: Clear path to senior sales, team lead, and management roles

We're hiring experienced licensed insurance agents and motivated professionals from customer service, retail sales, banking, call centers, or hospitality who want a long-term career not just a job.

Apply in 2 minutes and we'll be in touch this week.

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Retirement Plan

Weekends Off

Mon-Fri Schedule

Responsibilities

Handle inbound customer service calls from existing Allstate clients

Process policy changes, endorsements, billing, and claims requests

Conduct policy reviews on every call to identify coverage gaps

Cross-sell and upsell auto, home, life, renters, and umbrella insurance

Educate clients on multi-policy discounts and coverage options

Generate referrals and quote new business from existing relationships

Document calls in the agency management system and follow up on quotes

Hit monthly sales, retention, and customer satisfaction goals

Active Property & Casualty (P&C) license preferred we'll help the right candidate get licensed

1+ year of customer service, sales, or insurance experience

Strong communication and active listening skills

Sales mindset with a customer-first approach

Comfortable on the phone in a goal-driven environment

Solid computer skills (CRM, Microsoft Office)

Reliable home internet and a quiet workspace for remote days

High school diploma or equivalent