Insurance Supervisor

Insurance Supervisor

Salary

$4,387.00 - $8,608.00 Monthly

Location

Baton Rouge, LA

Job Type

Promotion

Job Number

LDI-2026-34

Department

Insurance-Commissioner of Insurance

Opening Date

06/24/2026

Closing Date

6/29/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

This promotional opportunity is limited to current employees of the Louisiana Department of Insurance.

The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously.

The Louisiana Department of Insurance is seeking a qualified professional to serve as an Insurance Supervisor in the Office of Consumer Advocacy & Diversity. This position supervises professional staff and supports the administration of programs and initiatives that promote consumer advocacy, insurance education, outreach, and access to insurance-related resources and services. The position helps ensure the effective delivery of services to Louisiana consumers while supporting the Department's mission of consumer protection and engagement.

The ideal candidate possesses the following competencies:

Core Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Managing Stakeholders: The ability to identify key stakeholders, manage relationships, and align interests to move work forward.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Minimum Qualifications

Six years of experience in insurance, administrative services, investigations, or law enforcement: OR

Six years of full-time work experience in any field plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR

A bachelors degree plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR

An advanced degree plus two years of experience in insurance, administrative services, investigations, or law enforcement.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

As an Insurance Supervisor in the Office of Consumer Advocacy & Diversity, you will/may:

• Provide oversight and leadership to professional staff by assigning and monitoring work, reviewing work products, and providing guidance, training, and feedback.
• Assist with the planning, coordination, and administration of consumer advocacy, outreach, education, and engagement activities.
• Evaluate and analyze reports regarding industry compliance, consumer concerns, emerging trends, and unfair insurance practices, and coordinate with other Department offices and divisions to identify appropriate remedies.
• Meet with insurance company representatives, government officials, community organizations, consumer groups, agents, agencies, and members of the public to provide guidance and assistance regarding insurance-related matters.
• Develop and deliver presentations, training sessions, and educational materials to support consumer awareness and understanding of insurance products, services, and consumer protections.
• Research and monitor state and federal laws, regulations, and industry developments affecting consumers and insurance markets.
• Prepare correspondence, reports, recommendations, and other written materials in response to consumer inquiries and programmatic needs.
• Assist with the development, implementation, and evaluation of policies, procedures, and initiatives that support the goals of the Office of Consumer Advocacy & Diversity.
• Manage employee leave requests, time statements, and performance evaluations through the CPM process.
• Present reports, provide testimony, and respond to questions before legislative committees, professional associations, working groups, task forces, and community stakeholders.

Position-Specific Details:

Division: Office of Consumer Advocacy & Diversity

Appointment Type: Promotional - limited to current employees of the Louisiana Department of Insurance

Career Progression: This position will be filled as an Insurance Supervisor

Location: Office of Consumer Advocacy & Diversity

Compensation: The salary will be determined based on qualifications and experience within the established pay range.

How To Apply:

NO CIVIL SERVICE exam is required to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Dr. Phillip Donagriche

Human Resources Division

Louisiana Department of Insurance

P.O. Box 94214

Baton Rouge, LA 70804

Phillip.Donagriche@ldi.la.gov

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

NOTE: You must be a permanent employee of the Louisiana Department of Insurance to be eligible for this position. Are you currently a permanent employee of the Louisiana Department of Insurance?

• Yes
• No

02

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

03

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

04

MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

05

MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

06

MS: Managing Stakeholders - How well do you engage and align with key individuals and groups to move work forward?

• I overlook or exclude important stakeholders, delay communication, or mishandle conflict.
• I share limited or outdated information, and my engagement or follow-up may cause misalignment or weaken trust.
• I identify and engage stakeholders based on their role, communicate clearly, resolve issues, and adjust based on feedback.
• I build trust through early, strategic engagement, resolve tensions diplomatically, and strengthen long-term partnerships.

07

MS: Managing Stakeholders - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm