Insurance Support Specialist

Join our team as an Insurance Support Specialist!

Members Insurance is member-focused and dedicated to providing exceptional service and fostering financial well-being for our community. Our commitment to personalized service makes us a trusted partner for our members. We are seeking an enthusiastic Insurance Support Specialist to be that partner to existing and new policy holders. We have a successful and busy insurance business, so we are looking for someone with a detail-oriented work style. This role will be located at our Davenport, Iowa branch.

Whether you''re an experienced insurance professional or looking to start a career in the industry, we''d love to hear from you. We provide the training, resources, and support needed to build a successful career while helping our members protect what matters most.

The successful candidate should have following skills/qualifications:

• High School Diploma or equivalent
• Exceptional member service, problem solving and decision-making skills
• Demonstrated professional communication, accuracy and attention to detail
• Known to be reliable, dependable and responsible in all situations

Some of the key responsibilities include:

• Acts as the first point of contact for the agency and provides exceptional service.
• Documents all member interactions and requests completely, accurately and efficiently.
• Supports the service and sales agents.
• Coordinates billing operations to ensure accuracy.

Being a team member of Members Insurance is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits www.ihmvcu.org/careers Final compensation will be determined by various factors such as experience, specific skills and internal pay equity.

Move Up your career at Members Insurance with this great opportunity!

Physical Requirements

• Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
• Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Lifting Demands: Up to 10 lbs.