Insurance Verification Coordinator II – Durable Medical Equipment (DME) {169526}

A-Line Staffing is now hiring an Insurance Verification Coordinator II – Durable Medical Equipment (DME) / Medical Insurance Verification Specialist (Remote) .

This is a remote healthcare insurance verification role focused on DME (Durable Medical Equipment), insurance eligibility verification, prior authorizations, and payer communication .

If you are searching for jobs such as:

• Insurance Verification Specialist
• Medical Insurance Coordinator
• Prior Authorization Specialist
• DME Insurance Verification Representative
• Healthcare Call Center Insurance Verification Jobs

This role may be a match for your experience.

Compensation & Benefits

• $18.00 per hour paid biweekly (W2)
• Full-time benefits available after 90 days (medical, dental, vision, life, short-term disability)
• 401(k) with company match after 1 year (eligibility requirements apply)

Job Overview (Insurance Verification / DME / Healthcare Remote Role)

• Contract position with potential to convert to permanent based on attendance, performance, and business needs
• Full-time schedule: 40 hours/week, 8:30 AM – 5:00 PM ET
• Overtime required periodically, including up to 2 Saturdays per month
• Primary focus: outbound insurance verification calls to health insurance payers for Durable Medical Equipment (DME) orders
• DME (Durable Medical Equipment / Medical Supplies) experience is required

Key Responsibilities (Insurance Verification / Medical Billing / Prior Authorization)

• Verify and document new patient insurance coverage for Durable Medical Equipment (DME) orders
• Re-verify patient eligibility and insurance benefits for repeat medical supply orders
• Contact insurance carriers (payers) to verify coverage, benefits, and eligibility
• Submit and request prior authorizations as required by insurance guidelines
• Use HIPAA-compliant systems, payer portals, and outbound phone calls for verification
• Communicate insurance coverage and eligibility details to internal billing and sales operations teams
• Communicate with patients regarding insurance benefits and financial responsibility for medical supplies
• Review and interpret insurance and medical billing documentation and guidelines
• Maintain daily production tracking and submit required performance logs

Required Experience & Skills (Insurance Verification / DME / Healthcare)

• High School Diploma or GED required
• 1+ year experience in medical industry, healthcare call center, insurance verification, or customer service
• Durable Medical Equipment (DME) experience is required
• Ability to perform outbound insurance verification calls to health plans/payers
• Ability to read and interpret medical supply documentation, insurance guidelines, and technical procedures
• Strong attention to detail, accuracy, and production performance (approx. 1 verification every 9–11 minutes)
• Must meet attendance requirements for first 90 days
• 1–2 years related experience or equivalent combination of education and experience

Preferred Experience

• Insurance Verification Specialist experience (calling payers directly)
• Prior Authorization Specialist or prior auth workflow experience
• Medical billing, DME billing, or healthcare reimbursement experience
• Experience with eligibility verification systems, payer portals, or healthcare CRM tools
• Background in Durable Medical Equipment (DME) companies or medical supply organizations

JOB ID 169526