Intake Assessment Representative

We are so glad you are interested in joining Sutter Health!

Organization:

SCP-Sutter Center for Psychiatry

Position Overview:

Triages patients according to severity of illness and determines patient appropriateness for transport to psych facilities. This role is a full-time driver responsible for safely transporting medically-cleared, low-acuity psychiatric patients to inpatient behavioral health units. Core duties include coordinating pickup timing with charge nurses and case managers based on bed availability, completing required transfer and chain-of-custody documentation, and maintaining the transport vehicle to safety and cleanliness standards. The driver will apply basic de-escalation techniques (CPI) to keep patients calm during transit.

Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: psychology, counseling, social work, or related field

CERTIFICATION & LICENSURE:

• BLS-Basic Life Support Healthcare Provider

• Clear DMV Record

TYPICAL EXPERIENCE:

• 1 year recent relevant experience

SKILLS AND KNOWLEDGE:

• Knowledgeable in child, adolescent, chemical dependency, adult and geriatric psychopathology, treatment and comprehensive mental status screening. Must be competent in crisis interventions.

• Familiar with legal issues and California laws relating to the voluntary and involuntary treatment of the mentally ill and chemically dependent. Possess an understanding of current insurance benefits and medical necessity in the area of mental health.

• Familiar with criteria for disposition to all possible levels of care within the mental health continuum in the community.

• Familiar with community resources in the care of the mentally ill. Knowledge of PC and basic programs.

• Ability to work in an environment where patients and their families/representatives may be experiencing stress.

• Ability to take appropriate actions in volatile situations. Mental Health interviewing and screening skills required.

• Demonstrates sound clinical judgment, problem solving and decision-making skills.

• Ability to interpret complex insurance regulations and authorization.

• Detail oriented and have excellent written and verbal skills.

• Strong interpersonal skills and customer relation skills.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift:

Days

Schedule:

Per Diem/Casual

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

No

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

0

Employee Status:

Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $39.16 to $54.82 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.