Intake Coordinator

Connect. Support. Grow With Us.

Join Attend Home Care, a fast-growing home care company where your contributions make a difference every day. We are seeking a detail-oriented and compassionate Intake Coordinator who is passionate about providing exceptional customer service, supporting patients and family caregivers, and ensuring a smooth onboarding experience. If you're organized, thrive in a fast-paced environment, and are eager to grow your career in home care, we'd love to have you on our team.

Location: Colorado Springs, CO

Company: Attend Home Care – Colorado

Salary: $18.00–$20.00 per hour

What You Will Do:

• Serve as the first point of contact for prospective clients, referral sources, and caregivers, providing professional and compassionate customer service.
• Coordinate the intake process from referral to admission, ensuring all required documentation is complete, accurate, and compliant with agency policies.
• Communicate with physicians, referral sources, patients, families, and internal staff to facilitate timely initiation of services.
• Maintain accurate client records and enter information into agency systems while ensuring confidentiality and HIPAA compliance.
• Answer incoming phone calls, respond to inquiries, and direct calls appropriately.
• Assist with interviewing caregiver applicants and support recruiting efforts as needed.
• Perform a variety of administrative and office support duties to ensure efficient daily operations.
• Demonstrate a willingness to learn all aspects of the home care agency, providing cross-coverage and support for various office functions as needed.
• Collaborate with the leadership team to identify opportunities for process improvement and contribute to the continued growth of the agency.
• Perform other office duties and special projects as assigned.

What You Will Have:

• High school diploma or equivalent (associate's degree or healthcare-related experience preferred).
• Previous experience in healthcare, home care, medical office, customer service, or intake coordination preferred.
• Excellent communication and interpersonal skills with a professional and friendly demeanor.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office and the ability to learn agency software systems.
• Strong attention to detail and commitment to maintaining accurate records.
• Ability to work independently while also collaborating effectively with a team.
• A positive attitude, willingness to learn, and flexibility to assist with various office responsibilities.
• A passion for delivering outstanding service and supporting the mission of providing exceptional home care.

Why Join Us?

• Be a valued member of a rapidly growing home care company
• Make a meaningful impact by providing compassionate support to clients, families, and caregivers
• Work in a collaborative, supportive environment where your contributions are recognized
• Opportunities for professional growth, cross-training, and career advancement
• Gain experience in all aspects of home care operations while expanding your skills
• A company culture built on respect, teamwork, and compassion
• Competitive hourly pay
• Weekly pay
• 401(k) with company match
• Health, Dental, and Vision insurance for full-time employees, plus outstanding wellness benefits
• Paid time off and sick time