Intake Coordinator - Edison, NJ

Intake Coordinator Edison, NJ Monday - Friday, 8:30 AM - 5:00 PMAbout Grace Healthcare ServicesFounded in 2005, Grace Healthcare Services is committed to transforming the hospice experience through excellence, compassion, and service. We believe caring for the terminally ill is a sacred privilege and are proud to serve patients and families across New Jersey. We focus on elevating the standard of hospice care while honoring each patient with dignity and grace.Position SummaryThe Intake Coordinator plays a critical role in the referral and admission process. This individual is the first point of contact for new referrals and is responsible for ensuring smooth communication between referral sources, families, and the clinical team. The role requires exceptional organizational, clerical, and interpersonal skills to support operational excellence in a fast-paced environment.Key ResponsibilitiesServe as a professional and compassionate first point of contact for patients, families, and referral sourcesAccurately process and document all new referralsNotify Community Representatives promptly upon receipt of a referralAlert the Clinical Director or designee regarding upcoming admissionsProvide timely updates to referral sources throughout the intake processTrack and follow up on key documentation, including:Skilled care status and discharge datesReceipt and completion of consentsInitial Plans of Care, Physician Certifications, Revocations, and other admission documentsMaintain a high level of accuracy and efficiency in administrative tasksSupport cross-functional teams with timely communication and coordination QualificationsHigh school diploma or equivalent requiredMinimum of 3 years of relevant administrative or intake experience, preferably in a healthcare or hospice settingStrong communication and organizational skillsProficient in Microsoft Word, Excel, and PowerPointProfessional phone etiquette and strong typing skillsAbility to manage multiple tasks simultaneously and handle sensitive information with discretion Why Join Grace?At Grace, we understand that our team is at the heart of our mission. We offer a supportive, mission-driven environment where your work truly makes a difference in the lives of others.