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Intake Coordinator - Home Health

Pennant Services

San Diego, California

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JOB DETAILS
SKILLS
Case Management, Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Healthcare, Healthcare Management, Home Care, Hospice Care, Information Assets, Metrics, Multitasking, Nursing, Organizational Skills, Patient Admissions, Patient Education, Pricing, Reimbursement, Risk, Time Management, Treatment Plan, Trend Analysis
LOCATION
San Diego, California
POSTED
9 days ago
Intake Coordinator - Home Health
Pay: $23.00 - $28.00 per hour
Job Type: Full Time

Seaport Scripps Home Health, a proud member of the Pennant Group network, delivers life-changing service to patients and families throughout San Diego. We combine the strength of a national healthcare organization with the flexibility and heart of a locally operated team.

We are guided by our Core Values:
  • Celebration
  • Accountability
  • Passion for Learning
  • Love One Another
  • Intelligent Risk Taking
  • Customer Second
  • Ownership

Job Summary
The Intake Coordinator manages the full patient intake and referral process for a busy home health and hospice agency. This role includes insurance verification, authorization, data entry, and coordination of care, while serving as a key point of contact for patients, families, and referral sources.
Key Responsibilities
  • Oversee daily intake and referral operations to ensure timely patient admissions
  • Verify insurance eligibility, authorizations, and reimbursement accuracy
  • Coordinate patient transitions to home health services
  • Provide direct oversight of patient education and preparation for home health, plan of care initiation, and coordination of care with multiple service providers.
  • Maintain strong relationships with referral sources, case managers, and healthcare partners
  • Track and report referral trends and intake metrics
  • Support pricing discussions and payer communication as needed
Qualifications
  • Healthcare experience required, preferably in home health or hospice intake/referrals
  • Strong knowledge of insurance verification, authorizations, and reimbursement processes
  • Excellent communication, customer service, and relationship-building skills
  • Ability to work independently with strong organization and multitasking skills
  • Nursing background preferred, but not required

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

About the Company

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Pennant Services

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