Intake Coordinator

Overview

Good Shepherd Hospice is seeking a compassionate Hospice Intake Coordinator to serve in our Houston and surrounding communities.The Hospice Intake Coordinator assists in gathering required patient information and coordinating enrollment of new patients into hospice program.

• Hospice Admissions/Intake experience required
• Homecare Homebase software experience highly preferred

Responsibilities

• Initial contact person for all new inquiries and referrals
• Responds promptly to any referral or inquiry
• Coordinates the scheduling of intake personnel to follow up with referrals
• Provides guidance to hospice staff during the referral and enrollment process
• Initiates communication with the RN Case Manager regarding eligibility and enrollment into hospice program
• Informs the RN Case Manager of unusual or potentially problematic patient/family issues
• Coordinates all admission enrollment paper work
• Obtains history and physicals, progress notes, lab, nurse's notes, medication sheets, etc. as needed to complete initial patient assessment
• Maintains regular communication with the referral source
• Reviews completed enrollment packet for accuracy and forwards for billing and filing
• Inputs initial referral information into the computer
• Communicates with medical professionals, the hospice team and others
• Coordinates completion of admission packets
• Maintains accurate, up-to-date records
• Demonstrates strong communication and customer service skills

Qualifications

• Hospice Intake experience required
• Valid driver's license
• Demonstrated commitment to the hospice philosophy of care
• Can successfully pass background checks & drug screen