Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Proven knowledge and skill in utilizing MS Office suite of software and pharmacy applications. Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer: - Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
- Paid time off, personal days, and company-paid holidays.
- Paid Paternal Leave.
- Volunteerism Days off.
- Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
- 401(k) matching and tuition reimbursement.
- Employee assistance programs include mental health, financial and legal.
- Rewards programs offered by our medical carrier.
- Professional development and growth opportunities.
- Employee Referral Program.
Job Summary: The Intake Coordinator has several supportive roles within the franchised pharmacy. This job summary describes various administrative and clerical roles that may be referred to by many job titles within the home infusion pharmacy. Duties/Responsibilities: - Identifies potential home infusion patients by communicating with stakeholders within the facility (e.g., social work, discharge planning).
- Explains insurance benefit verification and any estimated deductibles and copayments to the patient and/or family.
- Completely and accurately fill in required forms during referral intake for proper billing and documentation of care.
- Intake referrals and process through completion.
- Uploading referral information to corporate.
- Input necessary information into Vital Systems for benefits retrieval.
- Coordinate with home health patient admission and/or labs required and send orders if needed.
- Complete new patient paperwork for admission.
- Update calendar for maintenance of delivery schedules and coordinate deliveries and infusions in infusion suites.
- Document all correspondence in Caretend progress notes.
- Establish and maintain charts to ACHC specifications.
- Coordinate with home health concerning order changes, labs, patient updates, nursing notes, etc.
- Conduct necessary patient follow-ups.
- Discharge patients when therapy completed and enter into CareEnds.
- Assist elsewhere in the office as needed.
- Be willing to learn new things and take on new responsibilities.
- Act as a backup to the Nurse Manager/liaison when needed.
Required Skills/Abilities: - Good interactive skills with employees, referral sources, supervisors, and consumers.
- Must have a high school diploma or equivalent.
- Must be 18 years of age.
- Licensed Nurse.
- Registered with the State Board of Nursing.
Physical Requirements: - Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.
- Keyboarding: Frequent use of a keyboard for typing and data entry.
- Reaching: Occasionally reaching for items such as files, documents, or office supplies.
- Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork
- Visual Acuity: Good vision for reading documents, computer screens, and other detailed work.
Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews.
Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law.
Vital Care Infusion Services participates in E-Verify. This position is full-time.
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