Intake Coordinator

Honor Health Network

Stratford, Connecticut

JOB DETAILS
SKILLS
Administrative Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Electronic Medical Records, Insurance Documentation, Multilingual, Organizational Skills, Patient Admissions, Patient Assessment, Patient Care, Patient Charts, Patient Education, Presentation/Verbal Skills, Sales, Spanish Language, Telephone Skills, Time Management, Vision Plan
LOCATION
Stratford, Connecticut
POSTED
30+ days ago
Intake Coordinator
Amazing office • Meaningful work • Great benefits

We are seeking an Intake Coordinator to be the first point of contact for patients entering our care. In this role, you’ll guide patients and families through the admissions process by verifying insurance, completing intake documentation, and coordinating next steps with care teams.

This is a people-focused role for someone who is empathetic, organized, and confident communicating with patients during important moments in their care journey.


What You’ll Do
  • Conduct initial patient intake and evaluations

  • Complete admissions paperwork accurately and efficiently

  • Verify insurance eligibility and coverage

  • Answer incoming calls and respond to patient inquiries

  • Schedule appointments and coordinate admissions

  • Maintain and manage patient charts and digital records

  • Perform clerical and administrative support tasks as needed


What We’re Looking For
  • Strong verbal communication and active listening skills

  • Excellent customer service and patient-centered mindset

  • Comfortable using computers and digital systems for documentation and insurance verification

  • Strong time-management skills with the ability to manage multiple patients at once

  • Highly organized with strong attention to detail

  • Sales-minded approach — able to build trust, educate patients, and guide patients toward next steps in care

  • Bilingual (Spanish or other language) is a plus


Why You’ll Love Working Here
  • Medical, Dental & Vision Insurance

  • Employer-matched 401(k)

  • Paid Time Off & Paid Holidays

  • Professional Development Assistance

  • Bonus & Advancement Opportunities

  • Supportive team, beautiful office, and meaningful work that makes a real difference

About the Company

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Honor Health Network