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Intake Specialist (Bilingual, Spanish-Speaking)

Mindset

New York

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JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer/Client Research, Documentation, English Language, Entrepreneurship, Establish Priorities, High School Diploma, Interpersonal Skills, Multilingual, Multitasking, Needs Assessment, Presentation/Verbal Skills, Record Keeping, Service Delivery, Spanish Language, Virtualization, Work From Home, Writing Skills
LOCATION
New York
POSTED
30+ days ago

Job Responsibilities:

  • Conduct initial assessments of clients to determine their needs and eligibility for services.
  • Collect and document client information accurately and confidentially.
  • Communicate effectively with clients to explain services, answer questions, and provide support.
  • Coordinate with other team members to ensure seamless service delivery.
  • Maintain accurate records and documentation of client interactions and services provided.
  • Participate in team meetings and training as required.

Requirements:

  • Proven experience as an intake specialist or in a similar role.
  • Excellent verbal and written communication skills in both English and Spanish
  • Ability to manage a fast-paced work environment.
  • Strong interpersonal skills and a friendly, approachable demeanor.
  • Proficiency in Google Workspace.
  • Ability to multitask and prioritize tasks effectively.
  • Reliable internet connection for remote work.
  • High school diploma or equivalent.

Preferred Qualifications:

  • Experience working in a remote or virtual office environment.
  • Knowledge of virtual phone systems and online scheduling software.

Schedule: 

  • 8 hours per day, 5 days a week 
  • Must be willing to work 11:00 AM - 8:00 PM EST

Benefits:

  • Remote first policy
  • Large responsibility from the start
  • The ability to ascend within the company
  • A team of creative, transparent entrepreneurs driven to accomplish our mission

About the Company

M

Mindset

The MindSet PrTMS™treatment center is headquartered in San Diego, California.  At MindSet, you will find a caring, highly qualified staff of doctors, nurses, and technicians, who strive to provide patients with the best care available for the assessment and treatment of neuro-cognitive disorders. So that we may treat our patients at an unsurpassed level of care, our centers feature state-of-the-art equipment and innovative technology.  Patients travel here from across the country and around the globe to receive treatment at our center.

Personalized repetitive Transcranial Magnetic Stimulation (PrTMS™) is a drug-free, non-invasive, therapeutic approach for the off-label reatment of anxiety, insomnia, PTSD, and other neurocognitive disorders. It is the personalized version of TMS treatment. With this innovative technique, we are able to target specific areas of the brain with specific frequencies for a specific length of time, based upon each patient's unique needs. This customized approach to TMS has been the key to helping so many of our patients with such varied neuro-cognitive disorders.  Cleared by the FDA for the treatment of drug-resistant depression and migraines, TMS has been practiced for over twenty years. Some positive results were achieved with TMS, but only since PrTMS™ has been introduced has the treatment been so effective for such varied conditions.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Healthcare Services
FOUNDED
2016
WEBSITE
http://www.mindset-hq.com

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