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Intake Specialist Personal Injury

Buddoo & Associates Pc

Tucker, GA

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JOB DETAILS
SKILLS
Administrative Skills, Adobe Product Family, Artificial Intelligence (AI), Automation Systems, Call Volume, Case Management, Communication Skills, Computer Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Document Management, Documentation, Health Insurance, Insurance, Insurance Claims, Legal, Medical Office, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Personal Injury, Records Management, Team Player, Telephone Skills, Training/Teaching, Vision Plan
LOCATION
Tucker, GA
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

We are a growing personal injury law firm focused on auto accident cases throughout Georgia. We are seeking an organized, detail-oriented Intake Specialist who can provide excellent client service while handling a high-volume, fast-paced environment.


This position is critical to creating a strong first impression for new clients and ensuring cases are opened accurately and efficiently.

Responsibilities


  •  Answer incoming calls and screen new potential cases 
  •  Conduct accurate and detailed client intakes and gather accident information 
  •  Open and organize files in case management software  Communicate with clients regarding next steps and treatment coordination 
  •  Follow up with insurance carriers and providers 
  •  Maintain organized notes, comments, and documentation 
  •  Work closely with attorneys, paralegals, and treatment staff 
  •  Assist with administrative and operational tasks as needed 
  •  Utilize AI-integrated tools and modern office technology to improve workflow efficiency and case organization 
Qualifications


  •  Prior law firm, medical office, or customer service experience preferred 
  •  Personal injury experience is a plus 
  •  Strong communication and phone skills 
  •  Heavy computer skills required 
  •  Ability to multitask and stay organized under pressure 
  •  Experience with Microsoft Office, Adobe, and case management systems preferred 
  •  Fast learner with attention to detail 
  •  Reliable, professional, and easy to work with 
  •  Ability to work independently and as part of a team 
Preferred Skills


  •  Experience handling high call volume 
  •  Knowledge of insurance claims and personal injury terminology 
  •  Familiarity with electronic records and document management 
  •  Strong follow-up and task management skills 
  •  Comfortable learning new software and automation systems
  • Bilingual is a plus

About the Company

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Buddoo & Associates Pc

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