Intake Worker

INTAKE WORKER

EMERGENCY SERVICES DEPARTMENT

Full-time (40 hours per week) 11 Emanuel St North Providence

General Job Responsibility: Direct contact with Rhode Islanders in need of emergency services, with discussion, needs assessments, review and research to coordinate services and referrals appropriately for each individual household.

Specific Job Responsibilities: Assisting of applicants by active listening and addressing to resolve any inquires. Implementation of programs (LiHEAP, Food, Housing, Weatherization etc) by taking/completing/filing applications while utilizing basic office equipment and multiple computer programs. Attending Outreach event activities as scheduled. Conversing with vendors, contractors and/or program grantors while completing mailings to such. Maintaining necessary detailed case notes and relevant spreadsheets. Any other duties as assigned by Program Director, Chief Operating Officer or President/CEO.

Qualifications: High School Diploma or Equivalency.

Special Qualifications: Able to operate basic office equipment and possess the basic knowledge of computer programs. Effective speaking capability with pleasant/friendly approach to clients, community and coworkers while being flexible to change, having strong organizational skills and good attention to detail. Demonstrate an understanding of everyone's experiences ensuring the delivery of services that recognizes and respects that every moment matters.

Competitive Benefit Package: We offer an excellent, competitive salary and benefits package including Health, Dental, Vision, Life, and Disability insurance, as well as a 403b Savings Plan/Pension with an Agency match, Vacation, Sick, Holiday time and access to Agency-sponsored EAP services for employees and their families. Many training opportunities are available that include, but are not limited to various educational experiences, certificate programs, CPR and First Aid training as well as ongoing occasions for additional learning. Tri-County is a qualified entity for employees to access loan repayment opportunities.

Application Process: Please visit our website at www.tricountyri.org to view our current openings. Click on the Job Opportunities link on the bottom of the page; click on "To view all available employment opportunities, click HERE".

Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.