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Integrated Care Operations & Planning Coordinator

Blue Cross Blue Shield of Kansas

Topeka, Kansas

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JOB DETAILS
SKILLS
Administrative Skills, Behavioral Health, Calendar Management, Communication Skills, Continuous Improvement, Cross-Functional, Dental Insurance, Detail Oriented, Documentation, Event Management, Fitness, Healthcare Administration, Incentive Programs, Leadership, Logistics, Manage Agenda, Medical Affairs, Metrics, Operational Support, Operations Planning, Organizational Skills, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Process Improvement, Project Planning, Project Tracking, Project/Program Coordination, Systems Maintenance, Team Player, Time Management, Training Program, Training/Teaching, Vision Plan, Writing Skills
LOCATION
Topeka, Kansas
POSTED
Today
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?
  • Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
  • FamilyComes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
  • Professional Growth Opportunities: Advance your career with ongoing training and development programs.
  • Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.
  • Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.
  • Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks
  • Base compensation is only one component of your competitive Total Rewards package
  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 401(k) plan matching up to 5%
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources

Job Summary

The Integrated Care Operations & Planning Coordinator serves as the central administrative contact for Behavioral Health, Care Management, and Population Health departments within the Medical Affairs division, serving as a key partner to the Chief of Integrated Care. This position supports execution of operational priorities by coordinating schedules, correspondence, meetings, project tracking, and day-to-day administrative tasks while promoting alignment and accountability across initiatives that advance a whole-person care model. The Coordinator also plans and executes department events and supports broader organizational initiatives by ensuring seamless logistics and communication. This position reports to the Chief of Integrated Care.

"This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment."

What you'll do
  • Provide comprehensive administrative support for the Chief of Integrated Care and associated departments, including calendar management, correspondence, and day-to-day coordination.
  • Serve as a central point of contact to coordinate information flow and support effective collaboration across Medical Affairs leadership and key internal partners.
  • Plan, schedule, and support leadership meetings, including agenda development, materials preparation, meeting logistics, and follow-up communications.
  • Track decisions, action items, and deliverables to support timely completion and accountability.
  • Coordinate cross-functional initiatives supporting advancement of a whole-person care model across the Medical Affairs division and enterprise, as assigned.
  • Maintain centralized tracking of project plans, milestones, risks, dependencies, and key documentation.
  • Support project and program coordination for initiatives such as care management redesign, behavioral health integration, and population health alignment, including tracking of performance indicators and success metrics.
  • Develop and maintain systems to monitor progress against priorities, goals, and performance measures; identify gaps and opportunities for improved efficiency and communication.
  • Support implementation and continuous improvement of workflows and processes that enhance team effectiveness and execution discipline.
  • Ensure clear, consistent communication of priorities, timelines, and expectations to stakeholders.
  • Support preparation of presentations, reports, and executive-level communications.
  • Plan and execute events and meetings for supported departments, including logistics, vendor coordination (as applicable), and communication.

What you need
Knowledge/Skills/Abilities
  • Process-oriented with strong attention to detail and accuracy; strong written communication (grammar, spelling, reading) and ability to learn new systems quickly.
  • Excellent organization and time management skills; able to coordinate multiple activities/projects and work independently to meet critical deadlines.
  • Strong written an

About the Company

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Blue Cross Blue Shield of Kansas

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