Integrated Services Case Manager

Job Title: Integrated Services Case Manager
Department: Health Services
Reports To:  MHOP Manager
FLSA Status: Non-exempt
Hours: Full-Time

SUMMARY:
The primary role of the Integrated Services Case Manager is to provide intensive case management mental illness, substance abuse and/or co-occurring disorders enrolled in the mental health jail diversion program, the Mental Health Offenders Program (MHOP) and Project for Assistance in Transition from Homelessness (PATH) program.  The Integrated Services Case Manager will promote independence and quality of life through the coordination of appropriate services and the provision of on-going support as needed by the client. The role of the Integrated Services Case Manager is important in coordinating required and needed services from across service systems (i.e., mental health, criminal justice, developmental services, and addictions). Case managers fulfill a vital function for consumers by working with them to realize personal recovery goals.
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SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

RESIDENTS, GUEST, AND INTERNAL CUSTOMER FOCUS:
The Integrated Services Case Manager is sensitive to emotional, spiritual and practical needs of consumers, guests and staff members in all interactions.  Provides positive feedback and comments about the quality of work and effort that has been offered by consumers and coworkers. Adjusts priorities and schedule to meet specific client needs. Reports and/or corrects problems related to safety, cleanliness and comfort of clients and work areas. Universal Precautions and Infection Control techniques are followed. Understands their own role in facility safety plans and procedures related to fire, weather and other disasters.

EDUCATION AND EXPERIENCE: