Integration Architect (NYCACS)

The Administration for Children's Services (Client) protects and promotes the safety and well-being of New York City's children and families by providing child welfare, juvenile justice, and early care and education services. The objective of the Prevention Division IT Solution initiative is to develop a more sophisticated and modern technology platform that can capture, monitor, and manage the complexities of the entire Client prevention service referral, case management, and performance reporting journey, including 1,100 monthly referrals and over 20,000 cases annually. This project will allow Client to rectify limitations to the current systems requiring referral activities to be documented and tracked manually in Excel spreadsheets, on physical paper, and managed in a legacy system over 20 years old. Additionally, this project will offer families, for the first time, pathways to contribute directly to their referral, offering their voice and choice and improving our efforts to ensure services are equitable and the best match for the family.

Position Overview

The Integration Architect is responsible for designing, governing, and implementing scalable integration solutions across Salesforce and external enterprise systems. This role ensures seamless data exchange, robust API strategies, and alignment with enterprise architecture standards, particularly in complex, multi-system environments.

Key Responsibilities

Integration Strategy & Architecture

• Define end-to-end integration architecture for Salesforce ecosystems ( Service, Experience Cloud, etc.)
• Design integration patterns (real-time, batch, event-driven, middleware-based) aligned with business needs
• Establish API-first strategy and reusable integration frameworks

Solution Design & Implementation

• Architect integrations using MuleSoft, Salesforce APIs, ETL tools, and third-party middleware
• Define data mapping, transformation logic, and orchestration workflows
• Ensure scalability, performance, fault tolerance, and maintainability

Platform & Technology Leadership

• Lead integration design across:
  • Salesforce (REST/SOAP APIs, Platform Events, CDC)
  • Middleware (MuleSoft, Boomi, Azure Integration Services)
  • Data platforms (Snowflake, SQL Server, AWS data services)
• Provide technical leadership to development teams and integration engineers

Security & Compliance

• Ensure secure integration design using OAuth, JWT, SAML, and encryption standards
• Comply with enterprise and public sector data governance, privacy, and regulatory requirements

Stakeholder Collaboration

• Work closely with business stakeholders, solution architects, and IT teams
• Translate business requirements into integration architecture designs
• Participate in architecture review boards and governance committees

Quality Assurance & Governance

• Define integration standards, guidelines, and best practices
• Conduct design reviews and code validations for integration components
• Monitor performance, error handling, and integration health

Required Qualifications

• Bachelor's/Master's degree in Computer Science, IT, or related field
• 8+ years of IT experience with 3+ years in integration architecture
• Strong experience with Salesforce platform and APIs
• Hands-on experience with MuleSoft (preferred) or other iPaaS tools
• Proven experience in designing enterprise integration solutions
• Strong understanding of microservices and API-led connectivity

Preferred Skills

• Salesforce certifications (Application Architect / System Architect / Integration Architecture Designer)
• Experience with cloud platforms (AWS, Azure)
• Knowledge of event streaming (Kafka, Platform Events)
• Familiarity with DevOps and CI/CD pipelines
• Experience in public sector or regulated environments

Key Competencies

• Strategic thinking and solution design
• Strong communication and stakeholder management
• Problem-solving and decision-making
• Leadership and mentoring ability
• Ability to work in fast-paced, multi-vendor environments

Nice-to-Have

• Experience with large-scale implementations (multi-org, multi-cloud)
• Exposure to legacy system modernization and API enablement
• Knowledge of data warehousing and analytics integration

Sample Tools & Technologies

• Salesforce APIs, Apex Integration Services
• MuleSoft Anypoint Platform
• REST/SOAP APIs, JSON/XML
• Azure Integration Services / AWS Integration tools
• Snowflake, Redshift, SQL Server