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Integration Engineer

Integrated Resources, Inc
  • Richmond, VA
  • Quick Apply
30+ days ago

Job Description

Job title:- Senior IBM Netcool/Omnibus Engineer
Location:- Richmond, VA 23219
Duration:- 06 Months

Qualifications:
  • We are seeking an experienced Senior IBM Netcool/Omnibus Engineer to join our team. The ideal candidate will possess deep technical expertise in IBM Netcool/Omnibus event management platforms, strong Linux administration skills, and Oracle database knowledge.
  • This role is critical in maintaining and optimizing our enterprise event management infrastructure and ensuring seamless integration with our broader IT ecosystem. This Engineer will be a critical resource in an active migration and deployment of the environment.

Key Responsibilities
Event Management & Platform Administration
  • Design, implement, and maintain IBM Netcool/Omnibus infrastructure for enterprise-wide event management
  • Develop and optimize Object Server configurations, triggers, and automation procedures
  • Create and maintain event correlation rules, filters, and enrichment policies to reduce alert noise and improve signal-to-noise ratio
  • Monitor platform performance and implement tuning strategies to ensure optimal operation
  • Manage probe configurations for multi-vendor monitoring tool integration

Technical Operations
  • Administer Linux systems (RHEL) hosting Netcool/Omnibus components
  • Understanding of Netcool / Omnibus Oracle database schemas for tasks including data management, integrations and reporting for Netcool backend databases
  • Implement and maintain high availability and disaster recovery solutions
  • Execute system upgrades, patching, and maintenance activities with minimal downtime
  • Troubleshoot complex technical issues across the event management stack
  • Integration & Automation
  • Design and implement webhook integrations with third-party monitoring and ITSM platforms
  • Develop custom integration solutions using APIs, scripting (PHP, JavaScript, Bash, Python..), and middleware technologies
  • Create automation workflows to streamline event processing and incident management
  • Collaborate with Observability teams to onboard new monitoring sources
Best Practices & Documentation
  • Apply ITIL-aligned event management best practices
  • Develop and maintain comprehensive technical documentation, runbooks, and operational procedures
  • Establish and enforce naming conventions, coding standards, and configuration management practices
  • Participate in change advisory board reviews and ensure proper change management protocols

Required Qualifications
Technical Skills
  • 5+ years of hands-on experience with IBM Netcool/Omnibus (ObjectServer, Probes, Gateways)
  • Strong understanding of Netcool architecture, including OMNIbus, Impact, WebGUI/Dash, and Message Bus
  • 3+ years of Linux system administration experience (user management, file systems, networking, security)
  • Working knowledge of Oracle database administration (SQL queries, basic DBA tasks, performance monitoring)
  • Proficiency in scripting languages: Bash, Python, or Perl
  • Experience with event correlation techniques and alert management strategies

Professional Knowledge
  • Solid understanding of event management best practices and ITIL principles
  • Knowledge of network protocols (SNMP, Syslog, HTTPS/REST APIs)
  • Familiarity with monitoring concepts: thresholds, baselines, anomaly detection
  • Understanding of enterprise IT infrastructure (networks, servers, applications, databases)

Soft Skills
  • Excellent problem-solving and analytical abilities
  • Strong communication skills with ability to explain technical concepts to non-technical stakeholders
  • Ability to work independently and collaboratively in a team environment
  • Experience working in 24/7 production environments with on-call rotation participation

Responsibilities:
Preferred Qualifications
  • Highly Valued Experience
  • Dynatrace integration: Experience integrating Dynatrace monitoring platform with Netcool via webhooks or API, leveraging Dynatrace's AI-powered problem detection
  • ServiceNow integration: Hands-on experience with bidirectional integration between Netcool and ServiceNow for incident and event management workflows
  • Experience with webhook architectures and RESTful API integrations
  • Knowledge of additional Observability and Enterprise Data Center tools (Splunk, Control-M)
  • IBM Netcool Impact or OMNIbus Process Control scripting
  • Experience with IBM Cloud Pak for AIOps
  • ITIL v3 Foundation certification or higher

Additional Assets
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • IBM certifications related to Netcool/Tivoli products

Work Environment
  • Hybrid/Remote options available depending on location
  • Participation in on-call rotation as needed
  • Occasional after-hours maintenance windows
  • Fast-paced, mission-critical environment

Numbers & Facts

LocationRichmond, VA

Skills

  • Analysis Skillsunmatched
  • Application Programming Interface (API)unmatched
  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Bash Scriptingunmatched
  • Best Practicesunmatched
  • Change Managementunmatched
  • Cloud Computingunmatched
  • Coding Standardsunmatched
  • Communication Skillsunmatched
  • Computer Scienceunmatched
  • Configuration Managementunmatched
  • Data Managementunmatched
  • Database Administrationunmatched
  • Database Technologyunmatched
  • Disaster Recoveryunmatched
  • Ecosystemsunmatched
  • Event Correlationunmatched
  • Event Managementunmatched
  • HTTPS (HyperText Transport Protocol Secure)unmatched
  • High Availabilityunmatched
  • IBM Product Familyunmatched
  • IBM Tivoliunmatched
  • IT Service Management (ITSM)unmatched
  • ITIL (IT Infrastructure Library)unmatched
  • Identify Issuesunmatched
  • Incident Managementunmatched
  • Information Technology & Information Systemsunmatched
  • JavaScriptunmatched
  • Linux Administrationunmatched
  • Management Strategyunmatched
  • Micromuse Netcoolunmatched
  • Middlewareunmatched
  • NFS (Network File System)unmatched
  • Network Operations Centerunmatched
  • Network Protocolsunmatched
  • Network Securityunmatched
  • On Callunmatched
  • Operations Processesunmatched
  • Oracle DBA (Database Administrator)unmatched
  • Oracle Databaseunmatched
  • PHP Scripting Language (PHP Hypertext Preprocessor)unmatched
  • Performance Analysisunmatched
  • Performance Tuning/Optimizationunmatched
  • Perl Programming Languageunmatched
  • Problem Solving Skillsunmatched
  • Process Control Engineeringunmatched
  • Production Systemsunmatched
  • Python Programming/Scripting Languageunmatched
  • REST (Representational State Transfer)unmatched
  • Red Hat Linux Operating Systemunmatched
  • SNMP (Simple Network Management Protocol)unmatched
  • SQL (Structured Query Language)unmatched
  • Scripting (Scripting Languages)unmatched
  • ServiceNowunmatched
  • Signal-to-noise Ratio (SNR)unmatched
  • Software Patchesunmatched
  • Splunkunmatched
  • System Integration (SI)unmatched
  • Systems Administration/Managementunmatched
  • Technical Operationsunmatched
  • Technical Writingunmatched
  • Vendor/Supplier Selectionunmatched

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