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Integration Manager

Graham Personnel Services

Greensboro, NC

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JOB DETAILS
SKILLS
Business Operations, Capacity Management, Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Corrective Action, Cross-Functional, Customer Relations, Customer Support/Service, Document Management, Establish Priorities, Forecasting, Leadership, Lift/Move 25 Pounds, Link Management, Maintain Compliance, Manual Dexterity, Manufacturing, Onboarding, Operations, Organizational Skills, People Management, Performance Management, Problem Solving Skills, Process Improvement, Project/Program Coordination, Project/Program Management, Safety Process, Safety Standards, Shipping/Receiving, Staff Requirements, Strategic Planning, Supply Chain Operations, Team Lead/Manager, Testing, Time Management, Warehouse Coordination, Warehousing
LOCATION
Greensboro, NC
POSTED
19 days ago
The Integration Manager serves as a key operational link between Project Managers, Project Coordinators, warehouse teams, and customer-facing partners. This role is accountable for workflow coordination, team performance, and aligning integration activities with project timelines and customer expectations.

Key Responsibilities
  • Lead, manage, and develop a team of ~20 integration technicians and leads, setting clear expectations and driving performance
  • Oversee daily integration operations including staging, configuration, testing, and preparation of customer equipment
  • Coordinate closely with Project Managers and Project Coordinators to align schedules and priorities
  • Partner with shipping and receiving teams to ensure accurate inventory flow and timely outbound shipments
  • Act as an escalation point for integration-related issues affecting quality, timelines, or deliverables
  • Ensure adherence to standardized processes, quality controls, and documentation requirements
  • Monitor workload distribution and staffing needs to maintain productivity
  • Drive continuous improvement initiatives focused on efficiency and throughput
  • Provide regular updates on project status to leadership and cross-functional teams
  • Support customer deliverables to ensure specifications and quality expectations are met
  • Collaborate with leadership on labor forecasting, capacity planning, and growth initiatives
  • Ensure compliance with company policies, safety standards, and operational procedures
Supervisory Responsibilities
  • Directly supervise approximately 20 team members
  • Provide coaching, performance feedback, and development planning
  • Manage hiring, onboarding, performance management, and corrective actions
Qualifications
  • Bachelor’s degree in Business, Operations, Supply Chain, or related field preferred (or equivalent experience)
  • 5+ years of experience in warehouse operations, integration, manufacturing, or similar environment
  • 3+ years of leadership or people management experience
  • Proven ability to manage large teams and coordinate cross-functional workflows
  • Experience supporting project-based operations and customer deliverables
Knowledge, Skills, and Abilities
  • Strong leadership skills with a focus on accountability and performance
  • Ability to manage complex workflows across multiple functions
  • Excellent organizational and prioritization skills in a fast-paced environment
  • Strong communication skills across all levels of the organization
  • Problem-solving mindset with a focus on continuous improvement
  • Working knowledge of inventory systems, warehouse processes, and integration activities
  • Ability to balance day-to-day execution with strategic planning
Working Conditions
  • Primarily based in a warehouse and integration environment
  • Regular standing, walking, and interaction with equipment and materials
  • Occasional extended hours may be required based on operational demands
Physical Requirements
  • Ability to stand and move throughout the warehouse for extended periods
  • Ability to lift up to 25 pounds as needed
  • Ability to perform tasks requiring manual dexterity and coordination

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About the Company

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Graham Personnel Services

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