Integration Platform Delivery Lead

Job Description - Analyze airline and travel domain integration needs and recommend improvements to platform reliability, data accuracy, message flow, and delivery consistency. - Partner with Alaska, Hawaiian, vendor, and internal engineering teams to track changes, improvements, defects, dependencies, timelines, and delivery risks. - Support integration platform and messaging workstreams, including queues, topics, exchanges, message flows, routing, error handling, retry/replay needs, and downstream consumer impacts. - Help define and validate platform delivery expectations, including availability, resiliency, monitoring, operational readiness, and supportability. - Coordinate environment readiness across development, test, staging, and production environments. - Work with ITS and business stakeholders to gather requirements, clarify priorities, document decisions, and align delivery outcomes to business needs. - Support planning, execution, and communication across product, project, and technical workstreams. - Support Agile delivery practices, including backlog refinement, sprint planning, sprint ceremonies, dependency tracking, and delivery reporting. - Use Azure DevOps to manage work items, document requirements, track blockers, and communicate delivery status. - Help coordinate testing, validation, change management, implementation readiness, and production deployment planning. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Experience supporting technical delivery across project, product, platform, and engineering teams. - Experience working with ITS and business stakeholders to gather requirements, manage priorities, and coordinate execution across multiple teams. - Experience with airline or travel domain integrations across the broader airline ecosystem, including commercial, operational, customer, employee, airport, maintenance, loyalty, reservations, and digital business areas. - Experience with integration platforms, messaging systems, data streams, APIs, or enterprise integration patterns. - Understanding of messaging patterns and components such as queues, topics, exchanges, subscriptions, routing, publishers, consumers, retry/replay, and dead-letter handling. - Preferred experience with enterprise integration and middleware platforms such as IBM MQ, TIBCO, Azure messaging/integration services, and Sabre IX. - Experience with Global Distribution Systems, airline reservation systems, or travel technology platforms. - Experience with MongoDB or other platform/data technologies is preferred. - Understanding of event-driven integrations, platform delivery, and downstream system dependencies. - Experience supporting development, test, staging, and production environments. - Knowledge of High Availability and Disaster Recovery concepts is preferred. - Experience working across on-premises and cloud environments is preferred. - Strong knowledge of Change Management practices. - Understanding of Agile methodology and Azure DevOps. - Strong communication skills with the ability to coordinate across engineering, vendor, product, business, and operational teams - ITSM or ITIL certification