Integration Quality Assurance/MCP Directory Review Specialist

Mondo
  • San Francisco, California
  • $110–$115 Per Hour
30+ days ago

Job Description

Apply now: Integration Quality Assurance/MCP Directory Review Specialist, location is Remote (PST). The start date is ASAP (targeting April 28) for this 6 month contract position.

Job Title: Integration Quality Assurance/MCP Directory Review Specialist
Location-Type: Remote (Must work PST)
Start Date Is: ASAP (targeting 4/28)
Duration: 6 months (contract)
Compensation Range: $110.00/hr - 115.00/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description:
This role supports the client's Directory Operations team by reviewing MCP server submissions for quality, functionality, documentation, and overall end-user value.

Day-to-Day Responsibilities:

  • Conduct manual reviews of MCP server submissions against defined quality standards
  • Evaluate server functionality, technical documentation, and protocol compliance
  • Test submitted servers to confirm they work as described
  • Provide clear written feedback on approval status and required updates
  • Respond to support inquiries from server providers during the review cycle
  • Document review outcomes and maintain accurate QA records
  • Escalate edge cases and complex issues to the team lead
  • Suggest process improvements based on review trends and reviewer feedback

Requirements:

Must-Haves:
  • 2 years of experience in quality assurance, content review, or technical evaluation
  • Strong written communication skills with a high level of responsiveness
  • Ability to flag blockers, issues, and updates proactively
  • Strong attention to detail and ability to maintain quality under high submission volume
  • Experience reviewing technical documentation and validating software behavior
  • Ability to work independently while following established review guidelines
  • Availability to work 40 hours/week during PST business hours
Nice-to-Haves:
  • Basic understanding of APIs, software integrations, or developer tools
  • Experience supporting launch-volume workflows or queue-based review environments
  • Comfort working in fast-paced environments with shifting priorities
  • Previous experience providing structured feedback to external partners or users

 

Numbers & Facts

LocationSan Francisco, California
Salary$110–$115 Per Hour

Skills

  • Application Programming Interface (API)unmatched
  • Communication Skillsunmatched
  • Customer Escalationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Documentation Reviewunmatched
  • Integration Testingunmatched
  • MCP - Microsoft Certified Professionalunmatched
  • Operational Auditunmatched
  • Process Improvementunmatched
  • Programming Toolsunmatched
  • Quality Assuranceunmatched
  • Quality Managementunmatched
  • Quality Metricsunmatched
  • Record Keepingunmatched
  • Server Supportunmatched
  • Software Validationunmatched
  • Standards Developmentunmatched
  • Team Lead/Managerunmatched
  • Technical Analysisunmatched
  • Technical Writingunmatched
  • Writing Skillsunmatched

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