Integration Solutions Specialist Co-Op

S2 Global is seeking a Co-Op student to join our Enterprise Solutions team as an Integration Solutions Specialist. In this role, you will support customer proposals and assist clients in adopting our integration software products and services. As a goal-oriented client representative, you will utilize available tools and data to effectively bridge the gap between customers and our internal teams.

S2 Global is the leading provider of security screening solutions and has extensive experience in program assessment, technology deployment, operation management, image analysis and maintenance services at major events, ports, land borders and air cargo facilities. Focused on Operations, Integration and Training, S2 Global’s solutions ensure that customers have the advanced technologies and sophisticated techniques to significantly increase their screening capabilities.

• Support S2 Global’s proposal team in generating proposal content.
• Earn trust and build relationships with S2 Global’s customers.
• Monitor assigned customer activity related to the S2 Global product and services.
• Work with cross-functional teams to meet client needs successfully and deliver the expected results of our clients.
• Work to retain S2 Global clients by ensure we’re delivering expected results for successful agreement renewals.
• Serve as the primary contact for implementation, onboarding, and training.
• Conduct market research to identify customer needs and emerging industry trends.
• Promote additional S2 Global’s products and services that would benefit client’s goals and needs.
• Qualify upsell and cross-sell opportunities and move them in a full sales cycle to close.
• Monitor adoption rate, retention rate, customer satisfaction scores, churn rates, and other relevant metrics.
• Work closely with internal cross-functional teams to deliver client results.
• Update and manage Customer Resource Management (CRM) tool as required.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem

• Duties may be modified or assigned at any time to meet the needs of the business.

• Currently enrolled in a bachelor’s program in business, marketing or other related fields.
• Experience with proposals.
• Detailed and goal-oriented mindset.
• High emotional intelligence and empathy skills.
• This position requires up to 5% travel, including international destinations.
• Proven ability to operate within a global, fast paced and dynamic environment consistent within a growing global company.
• Must be well organized, a self-starter, possess diligent follow-through capabilities, as well as strong soft skills.
• Experience with setting up CRM systems a plus.
• Spanish speaking is a plus.
• Ability to get a US Government Clearance is a plus.

Please review our benefits here: Life at OSI

Pay may range from $20.00 - $30.00 hourly

The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.

Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veteran

Know Your Rights

Poster Link:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.