Integration Specialist/POS Hardware Set UP

Overview: As an Integration Specialist focusing on POS Hardware Set Up, you will play a vital role in managing complex, multi-vendor configuration projects. Your primary responsibility will be the preparation, setup, configuration, testing, and packaging of retail-related technical devices for in-store applications, supporting major rollouts or upgrades.

Key Responsibilities:

• Adhere to detailed specifications for setting up, configuring, and testing customer-purchased equipment.
• Handle a variety of equipment types, including Pin Pads, PEDs, and other peripheral devices, for configuration and testing.
• Unbox and stage new or returned devices by detaching necessary power and data cables as per client instructions.
• Boot devices for testing, make setting adjustments, and troubleshoot according to customer guidance.
• Re-box and label devices as needed, ensuring they are ready for transport to designated areas.
• Assist with injecting security codes (key injection) into retail devices within a secured environment.
• Provide backup support for the RMA process, refurbishing, shipping, and system updates.
• Maintain quality control, accuracy, and safety standards consistently.
• Ensure regular and predictable attendance, contributing to team success.

Qualifications:

• High School diploma or equivalent is required; relevant experience may substitute educational requirements.
• 1 to 3 years of experience in a warehouse environment is preferred.
• Proficiency in handling and positioning devices weighing up to 25 pounds from ground to waist level.
• Exceptional multitasking skills, with the ability to prioritize and adapt to changing workloads with minimal supervision.
• Self-motivated, accountable, and dependable with strong communication skills to convey ideas clearly and concisely.
• Commitment to delivering quality customer service and the ability to interact with diverse personalities.
• Proficient in Microsoft Office applications; familiarity with MS Dynamics – Solomon is an advantage.
• Demonstrated ability to exercise sound judgment, initiative, and analytical skills.
• Fluency in reading, writing, and speaking English effectively.

Preferred Knowledge and Skills:

• Familiarity with warehouse and production equipment, policies, procedures, and strategies.
• Basic technical understanding, including operating system software knowledge.

This role requires flexibility and may involve additional tasks as needed to support team operations and balance workloads effectively. Join us to contribute your skills and expertise in a dynamic and collaborative environment.