Integrity Administrative Coordinator

Beacon Specialized Living Services

Kalamazoo, MI

JOB DETAILS
SKILLS
Accreditation Standards, Administrative Skills, Autism, Behavioral Health, Child and Youth Services, Clinical Nursing, Communication Skills, Corporate Compliance, Corporate Policies, Corrective Action, Data Management, Driver's License, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, Human Health, Maintain Compliance, Medical Conditions, Organizational Skills, Performance Analysis, Performance Metrics, Quality Management, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Dashboards, Risk Analysis, Safety Compliance, Time Management
LOCATION
Kalamazoo, MI
POSTED
1 day ago
Summary
Beacon is a national behavioral health organization providing residential services to children and adults with complex needs, including severe mental illness, autism, and co-occurring medical conditions. All responsibilities must be performed in compliance with company policies, regulatory requirements, and accreditation standards. Team members are expected to uphold Beacon's "I CARE" values: Integrity, Compassion, Advocacy, Respect, and Excellence.

Position Summary
The Integrity Coordinator manages the flow of information across Quality, Compliance, and Safety functions. This role is responsible for tracking and coordinating requests, investigations, site reviews, and corrective actions, ensuring timely completion and regulatory compliance. The position works closely with Operations, HR, Nursing, and Clinical teams to maintain accountability and support continuous quality improvement.

Key Responsibilities
  • Serve as the central intake point for external requests (e.g., regulators, auditors, payers) and ensure timely, complete responses.
  • Track and coordinate investigations, site reviews, and corrective action plans (CAPs), including follow-up and closure.
  • Maintain organized, audit-ready records and tracking systems.
  • Coordinate site review scheduling, communication, and preparation.
  • Support data reporting, dashboards, and compliance tracking.
  • Identify delays or risks and escalate as needed.
  • Act as a liaison across departments to ensure clear communication and accountability.
  • Support audits, inspections, and additional Integrity initiatives.
Expectations
  • Maintain compliance with all policies, regulations, and confidentiality requirements (including HIPAA).
  • Participate in meetings and report on relevant performance metrics.
  • Promote a respectful, trauma-informed, and professional work environment.
  • Communicate effectively and model Beacon's core values.
Qualifications
  • High school diploma required; Associate's or Bachelor's preferred.
  • 2-3 years of relevant experience in healthcare, human services, compliance, or administration.
  • Experience in regulated or multi-site environments preferred.
  • Valid driver's license, reliable transportation, and required background clearances.
  • Strong organizational, communication, and data management skills.

About the Company

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Beacon Specialized Living Services