Integrity Manager

Job Description:

Job Title: Integrity Manager

Location: Springfield, Missouri

Department: Compliance and Integrity

Employment Type: Full-Time

Job Summary:

Are you passionate about driving compliance excellence while supporting an organization dedicated to improving the lives of others? As an Integrity Manager, you will have the opportunity to lead a high-performing team, influence organizational integrity initiatives, make a meaningful impact on regulatory compliance, collaborate with leaders across multiple departments, and help strengthen services that support individuals and communities. We are seeking a detail-oriented, analytical, and collaborative leader who thrives in a mission-driven environment and is committed to maintaining the highest standards of integrity, accountability, and quality.

The Integrity Manager oversees Compliance Integrity Specialists and leads proactive fraud, waste, and abuse monitoring activities across assigned markets. This role is responsible for ensuring the accuracy, consistency, and effectiveness of compliance audits, billing investigations, and documentation reviews. The Integrity Manager serves as a subject matter expert in healthcare billing, coding, documentation, and reimbursement regulations while partnering with operational, clinical, and compliance leaders to identify risks, implement corrective actions, and promote a culture of compliance throughout the organization.

This position offers…

• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Lead and support a team of Compliance Integrity Specialists to ensure quality audit performance and timely completion of investigations.
• Collaborate with compliance, privacy, clinical, and operational leaders to strengthen compliance efforts across assigned markets.
• Identify compliance trends, systemic risks, and recurring issues and recommend effective corrective actions.
• Provide expert guidance on healthcare billing, coding, documentation, reimbursement, and regulatory requirements.
• Review and validate audit methodologies, findings, and conclusions to ensure accuracy, consistency, and meaningful outcomes.
• Develop, maintain, and improve audit tools, standards, policies, procedures, and compliance processes.
• Mentor, train, and support team members while fostering professional growth and performance excellence.
• Review reports and communications to ensure audit findings are clearly understood and effectively communicated.
• Monitor regulatory changes and update audit practices to maintain compliance with current requirements.
• Prepare and present audit summaries, trends, recommendations, and compliance updates to leadership.
• Provide coverage and support for other integrity leadership roles as needed.
• Perform additional compliance and integrity-related duties as assigned.

Education, Experience, and/or Credential Qualifications:

• Associate's degree in Health Information Management required.
• Bachelor's degree in Health Information Management preferred.
• RHIA or RHIT certification required.
• CCS and/or CPC certification preferred.
• Minimum of 3 to 5 years of experience in healthcare compliance, auditing, coding, or billing required.
• Prior supervisory or management experience required.
• Behavioral health experience preferred.
• Advanced knowledge of federal and state healthcare billing, coding, documentation, and reimbursement regulations.
• Strong understanding of ICD-10, CPT, and HCPCS coding guidelines.
• Ability to interpret complex regulations and apply them to audit and compliance activities.

Additional Qualifications:

• Demonstrated leadership and people management skills.
• Strong analytical, critical thinking, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• High level of professionalism with the ability to maintain confidentiality.
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Current driver's license, acceptable driving record, and current auto insurance required.

Physical Requirements

• Perform sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently to lift, carry, push, pull, or move objects.
• Use repetitive hand, finger, and arm movements for typing and writing throughout the workday.
• Sit for extended periods of time with occasional walking and standing as needed.
• Maintain the physical ability to perform all essential job functions in a primarily office-based environment.

Keywords: Integrity Manager, Compliance Manager, Healthcare Compliance, Internal Auditing, Billing Compliance, Medical Coding, Fraud Waste and Abuse, Regulatory Compliance, RHIA, RHIT

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.