Job Description
Position Title: Intelligence Analyst
Location: 100% Remote Position
Duration: 12 months from the date of start
Skills:
Even Better:
Intelligence Triage & Intake
314b Request Processing
SAR Supporting Documentation Fulfillment
Education
Location: 100% Remote Position
Duration: 12 months from the date of start
Skills:
- 2+ years' experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused company
- Direct experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environment
- Experience processing 314b requests and/or fulfilling law enforcement documentation requests
- Knowledge of BSA/AML regulations, risks, and typologies
- Demonstrated ability to conduct exposure checks and account matching across multiple platforms and data sources
- Proficiency with open-source intelligence (OSINT) research and collections techniques
- A strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow across competing priorities
- Excellent attention to detail and organizational skills for tracking high volumes of requests and referrals
- Strong verbal and written communication skills
- Comfort working within structured workflows and documenting decisions with clear rationale
Even Better:
- Experience with SQL and/or Snowflake for conducting exposure and account research
- Familiarity with blockchain analytics tools (Chainalysis, TRM)
- Experience with TLOxp, Lexis Nexis or similar investigative databases
- Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
- Prior experience working with FinCEN's 314(b) information-sharing program
- Experience handling sensitive employee/contractor investigations with appropriate discretion
Intelligence Triage & Intake
- Serve as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.)
- Review incoming internal referrals against established program criteria to determine acceptance or rejection, documenting rationale for all triage decisions
- Process external referrals from law enforcement, child safety organizations, and non-governmental agencies by logging, researching, and triaging incoming leads
- Conduct exposure and account matching across all Block product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.)
- Utilize open-source intelligence (OSINT) techniques and internal tools to identify and document associations between referred activity and Block customer accounts
- Determine and document triage outcomes (e.g., assignment created, no exposure, exposure but covered, exposure but no activity) and update tracking systems accordingly
- Route accepted referrals by creating investigation cases with appropriate tags (patterns, origins, products) and assigning to the correct investigative queues
- Process employee/contractor referrals with appropriate sensitivity handling and restricted queue routing
- Support post-SAR law enforcement outreach by collecting SAR-related metadata and escalating to team leads for formal dissemination
- Maintain accurate records across all intake trackers and assignment logs
314b Request Processing
- Receive, track, document, and triage all 314b requests from member institutions, ensuring timely and accurate responses
- Conduct open source and internal database checks on subjects related to 314b requests
- Maintain accurate records and reporting on all 314b request activity, turnaround times, and outcomes
SAR Supporting Documentation Fulfillment
- Monitor and act upon SAR supporting documentation requests from law enforcement
- Track and document each request and follow up with law enforcement for any additional inquiries
- Interact with internal stakeholders to ensure full compliance with all applicable laws, regulations, and policies
- Escalate complex or sensitive matters to the appropriate internal teams as needed
Education
- AS/BS Degree and relevant experience
Numbers & Facts
| Location | Oakland, CA (Remote) |
| Job Type | Temporary, Contractor, Full-time |
| Industry | Computer/IT Services |
| Salary | $45 Per Hour |
| Company Size | 1 to 9 employees |
| Year Founded | 2016 |
| Website | https://www.shglobalsolutions.com |
About Company
SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:
● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems
● Professional program and project management services for large and complex projects
● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)
Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies. Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.
Skills
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