Direct experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environment
Experience processing 314b requests and/or fulfilling law enforcement documentation requests
Proficiency with open-source intelligence (OSINT) research and collection techniques
POSITION SUMMARY:
We are seeking a Contract Intelligence Analyst to join the Compliance Intelligence Program. This role is focused on three core operational areas: 314b request processing, SAR supporting documentation fulfillment, and intelligence referral triage and intake. In this role, you will serve as a central triage point for the Intelligence Program's internal and external referrals, process and respond to 314b requests, and manage law enforcement supporting documentation requests. You will conduct open-source and internal research, assess exposure across platforms, route qualified referrals to the appropriate investigative queues, and ensure all activity is tracked and documented in accordance with program standards.
RESPONSIBILITIES:
Intelligence Triage & Intake
Serve as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.)
Review incoming internal referrals against established program criteria to determine acceptance or rejection, documenting rationale for all triage decisions
Process external referrals from law enforcement, child safety organizations, and non-governmental agencies by logging, researching, and triaging incoming leads
Conduct exposure and account matching across all product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.)
Utilize open-source intelligence (OSINT) techniques and internal tools to identify and document associations between referred activity and customer accounts
Determine and document triage outcomes (e.g., assignment created, no exposure, exposure but covered, exposure but no activity) and update tracking systems accordingly
Route accepted referrals by creating investigation cases with appropriate tags (patterns, origins, products) and assigning to the correct investigative queues
Process employee/contractor referrals with appropriate sensitivity handling and restricted queue routing
Support post-SAR law enforcement outreach by collecting SAR-related metadata and escalating to team leads for formal dissemination
Maintain accurate records across all intake trackers and assignment logs
314b Request Processing
Receive, track, document, and triage all 314b requests from member institutions, ensuring timely and accurate responses
Conduct open-source and internal database checks on subjects related to 314b requests
Maintain accurate records and reporting on all 314b request activity, turnaround times, and outcomes
SAR Supporting Documentation Fulfillment
Monitor and act upon SAR supporting documentation requests from law enforcement
Track and document each request and follow up with law enforcement for any additional inquiries
Interact with internal stakeholders to ensure full compliance with all applicable laws, regulations, and policies
Escalate complex or sensitive matters to the appropriate internal teams as needed
QUALIFICATIONS:
A strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow across competing priorities
Excellent attention to detail and organizational skills for tracking high volumes of requests and referrals
Strong verbal and written communication skills
Comfort working within structured workflows and documenting decisions with clear rationale
TECHNICAL SKILLS:
2+ years' experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused company
Direct experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environment
Experience processing 314b requests and/or fulfilling law enforcement documentation requests
Knowledge of BSA/AML regulations, risks, and typologies
Demonstrated ability to conduct exposure checks and account matching across multiple platforms and data sources
Proficiency with open-source intelligence (OSINT) research and collection techniques
PREFERRED QUALIFICATIONS:
Experience with SQL and/or Snowflake for conducting exposure and account research
Familiarity with blockchain analytics tools (Chainalysis, TRM)
Experience with TLOxp, LexisNexis, or similar investigative databases
Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
Prior experience working with FinCEN's 314(b) information-sharing program
Experience handling sensitive employee/contractor investigations with appropriate discretion
EDUCATION:
AS/BS Degree and relevant experience
BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.
IND123
BENEFITS SUMMARY:
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.
FAIR CHANCE POLICY:
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Numbers & Facts
Location
Oakland, CA (Remote)
Salary
$35–$45.56 Per Hour
Skills
Analysis Skillsunmatched
Blockchainunmatched
Business Operationsunmatched
Certified Financial Examiner (CFE)unmatched
Communication Skillsunmatched
Compensation Managementunmatched
Contract Analysisunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Documentationunmatched
Environmental Complianceunmatched
Financial Complianceunmatched
Financial Regulationsunmatched
IP (Internet Protocol)unmatched
Intelligence Analysisunmatched
Law Enforcementunmatched
LexisNexisunmatched
Maintain Complianceunmatched
Metadataunmatched
Money Launderingunmatched
Multiplatform/Cross-Platformunmatched
OSINT (Open Source Intelligence)unmatched
Open Sourceunmatched
Open Source Databasesunmatched
Organizational Skillsunmatched
Parental Controlsunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
SQL (Structured Query Language)unmatched
Systems Maintenanceunmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
Writing Skillsunmatched
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