Intelligent Transportation System (ITS) Technician

Intelligent Transportation System (ITS) Technician

Location

Traffic Engineering- 206 Operations Center Drive, NC

Job Type

Full Time-Regular

Job Number

FY26-00199

Department

Transportation

Opening Date

07/17/2026

Closing Date

8/16/2026 2:52 PM Eastern

Post-Offer Required Pre-Employment Screenings

Driving History Check

Criminal History Check

Education Verification

Drug Screen

Approved Hiring Salary/Range

$25.38 - $32.36 Hourly

Full Salary Range

$25.38 - $39.34

Working Hours

Monday - Friday 7am - 3:30pm / On-Call is required for this position / subject to weekends and holiday work when on-call / essential personnel during inclement weather

• Description
• Benefits
• Questions

The City of Wilmington is an Equal Opportunity Employer.

Position Description

One City. One team. One mission

Do you want to build and maintain the technology that keeps our community moving?

We are looking for an Intelligent Transportation Systems (ITS) Technician to join a skilled team where youll work with advanced traffic signals, cameras, communication systems, and intelligent transportation technology while gaining hands-on experience, collaborating with industry partners, and making a visible impact on public safety every day.

The purpose of this position is to act as a crew member during installation, maintenance, and troubleshooting of jointly owned (City & NCDOT) ITS infrastructure (Traffic Signals, Closed Circuit Television, Motorist Information, Communications Systems and Ornamental Street Lights).

You will perform the installation, testing and debugging of electronic equipment; repairing and replacing of ITS devices; reading of blueprints and schematics; and proper safety procedures. This position must be able to perform with a high level of coordination between multiple parties, internal and external, including but not limited to NCDOT, Utility Companies and Contractors.

Other duties include using inventory control systems, updating and maintaining databases and spreadsheets, maintaining and scheduling vehicle and electronic device maintenance and performing subsurface utility locating functions.

Typical Tasks

• Maintains ITS infrastructure at the field level by troubleshooting and restoring operation to devices, testing equipment, performing preventive maintenance, installing and maintaining communication systems and ensures work zone traffic control procedures are performed under state and federal guidelines to maximize transportation system efficiency.

• Provides emergency response by troubleshooting and repairing systems, provides field level support during natural disasters and coordinates with emergency responders to ensure safe travel conditions.

• Maintains street lighting systems by providing field level maintenance and evaluating schematics for new street light circuits to improve safety and aesthetics along the roadways.

• Performs subsurface utility locating with specialized equipment to increase reliability of ITS Infrastructure by eliminating/reducing unnecessary utility cuts and to ensure work is performed under state and federal guidelines.

• Evaluates changing needs of traffic system by interpreting and evaluating signal plans, inspecting contractor and transportation projects, and updating or modifying field equipment per traffic engineers specifications.

• Serves as Standby Technician responsible for responding to all emergency calls from 911, WPD and/or Wilmington fire. Working primarily in a lone capacity, evaluating and resolving traffic emergency issues after normal working hours. Also determines when additional personnel are required to perform the task in an acceptable time frame.

Qualifications

Education & Experience:

Associates degree in Applied Science of Electrical/Electronics, Electronics Engineering, and/or Instrumentation or a closely related field and one (1) year of experience installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency.

OR

High School Diploma or GED and three (3) years of experience installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency.

Other Qualifications:

• Valid drivers license
• Possession of or the ability to obtain Class B Commercial Drivers License (CDL) within the first 90 days of employment. (City of Wilmington compensates for training to attain and retain certifications)
• Ability to obtain International Municipal Signal Association Traffic Signal Technician Level I Certification within 6 months.

Note: Driving and background check is required for the selected candidate. Selected candidate will also be required to complete a post-offer drug screen.

Supplemental Information

PHYSICAL DEMANDS:

• Exerts 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Our Core Values:

INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What we offer:

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

• Comprehensive medical, dental, and vision insurance + many other insurance options
• Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees' Retirement System
• Employer-paid health & wellness clinic
• Free on-site city gym access
• Paid sick and vacation leave + 13 paid holidays per year
• 6-weeks paid parental leave
• Paid volunteer & blood donation leave to give back to our community
• Flex schedule and telework availability, depending on your position
• Professional development trainings & leadership initiatives
• Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement:

• NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.
• Deferred Compensation - The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.

Paid Leave (offered to employees working at least 1,000 hours annually*):

• Sick Leave - 12 days accrued each year
• Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
• Holidays - 13 paid holidays annually
• Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).
• Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous:

• Tuition reimbursement
• Employee Assistance Program
• Short & Long Term Disability
• Cancer & Critical Illness
• Accident Insurance
• Whole Life Insurance
• Credit Union membership

Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to recieve their first paycheck approximately 3 weeks after their start date.

This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes

02

What type of valid driver's license do you currently hold?

• None
• Valid Standard Drivers License and understand I must obtain a Class B CDL in 90 days
• Class B CDL
• Class A CDL

03

Which best describes your highest level of education?

• High School Diploma or GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate Degree
• None - N/A

04

Please indicate the nature of your degree received.

• Electrical/Electronics
• Electronics Engineering
• Instrumentation
• Other Closely Related Field
• Other
• N/A

05

How many years of professional experience do you have installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery?

• I have no experience
• less than 1 year
• 1 year to less than 3 years
• 3 years to less than 5 years
• 5 years to less than 10 years
• 10 years or more

06

Please identify the company/agency/organization where you gained the experience described in question #5. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A or "See Resume/Application" does not qualify as an acceptable response.

07

Describe your electronic work experience pertaining to troubleshooting and repairing electronic equipment. If you do not have any experience in this area, please enter "Not applicable or NA.

08

Do you have experience working in and around roadways during day and night hours?

• Yes
• No

09

Please provide your status as it pertains to the International Municipal Signal Association's (IMSA) Traffic Signal Technician Level 1 Certification (or equivalent)

• Currently certified
• Understand I must obtain and maintain International Municipal Signal Association's (IMSA) Traffic Signal Technician Level 1 Certification (or equivalent) within 6 months of hire.

10

The hiring salary for the position is posted on the job posting. Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity. Please acknowledge that you understand this process.

• I understand

Required Question

Employer City of Wilmington

Address PO Box 1810

929 N. Front Street, 11th Floor

Wilmington, North Carolina, 28401

Phone 910-341-7840

Website http://www.wilmingtonnc.gov/jobs