Inter-Company Customer Service & Production Planner
Are you a relationship builder who loves turning moving parts into a clear plan? Join Morgan as the link between our inter-company customers and manufacturing teams—keeping orders, inventory, schedules, and commitments moving in the right direction.
Responsibilities:
What You’ll Do
Serve as the primary contact between inter-company customers and facility teams.
Prepare quotes and manage order entry, acknowledgments, and follow-up.
Build achievable production schedules around demand, capacity, materials, and lead times.
Monitor inventory, replenishment needs, forecasts, and delivery commitments.
Partner with Supply Chain, Sales, Engineering, Production, and Manufacturing to resolve issues.
Identify demand and capacity conflicts early and help drive solutions.
Use ERP planning messages and production data to keep priorities aligned.
Qualifications:
What You Bring
High school diploma or equivalent.
Customer service, planning, or manufacturing experience.
Strong communication, organization, negotiation, and follow-through.
Confidence working across departments and building lasting customer relationships.
Proficiency with Microsoft Word and Excel.
Bachelor’s degree, CPIM certification, or five years of manufacturing experience preferred.
U.S. Person Requirement
Due to export control requirements, applicants must be:
Citizen of the United States, or
Permanent resident alien of the United States, or
Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15
Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1
Numbers & Facts
Location
St. Marys, Pennsylvania
Skills
Certified in Production and Inventory Management (CPIM)unmatched
Code of Federal Regulationsunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Demand Forecasting/Planningunmatched
ERP (Enterprise Resource Planning)unmatched
Follow Throughunmatched
Forecastingunmatched
High School Diplomaunmatched
Manufacturingunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Negotiation Skillsunmatched
Order Managementunmatched
Order Processingunmatched
Problem Solving Skillsunmatched
Production Scheduleunmatched
Salesunmatched
Supply Chainunmatched
Time Managementunmatched
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