Interim Operations Support Manager –Sterile Processing Department

Axelon

Boston, MA

JOB DETAILS
SALARY
$45–$50 Per Hour
SKILLS
Association for the Advancement of Medical Instrumentation (AAMI), Centers for Disease Control and Prevention (CDC), Centralized Operations/Management, Clinical Support, Coaching, Communication Skills, Continuous Improvement, Customer Service Evaluation, Customer Support/Service, Employee Relations, Healthcare, Hospital, Infection Control, Leadership, Maintain Compliance, Microsoft Office, OSHA, Operational Support, Operations, Operations Management, Organizational Skills, Patient Care, Performance Management, Performance Metrics, Performance Reviews, Problem Solving Skills, Quality Management, Quality Monitoring, Regulations, Regulatory Compliance, Safety Compliance, Safety Training, Safety/Work Safety, Staff Development, Sterilization, Surgical Procedures, Team Building, Technical Operations, Telephone Skills
LOCATION
Boston, MA
POSTED
2 days ago

Pay range: $45 - $50/hr
Shift Timings:
40 Hours/Week | rotate between day and evenings, take leadership call in 1 week blocks (Friday to Thursday, scope is answering their phone after hours and to conduct a site visit for 1 hr on Saturday or Sunday).

Qualifications

  • For interim to permanent hire conversions - Bachelors degree required or active matriculation into a bachelors program to be completed within 24 months of hire.
  • CRCST or CSPDT certification required. CHL certification preferred.
  • Minimum five years of experience in Sterile Processing, or a combination of Operating Room and Sterile Processing operations.
  • Demonstrated 2+yrs leadership experience in healthcare operations.
  • Strong knowledge of sterilization, infection prevention, regulatory standards, workflow management, and quality improvement.
  • Excellent communication, organizational, problem-solving, and team development skills.
  • Proficiency with Microsoft Office and healthcare operational systems.

The Interim Operations Manager provides leadership and operational oversight for the Central Processing Department, ensuring safe, efficient, and compliant sterilization and high-level disinfection services across the organization. This role is responsible for daily department operations, staff leadership, regulatory compliance, customer service, quality improvement, and support of daily clinical and technical operations.

Key Responsibilities

  • Lead day-to-day Central Processing operations, ensuring 24/7 service readiness and support for surgical and patient care areas.
  • Oversee instrument reprocessing, sterilization workflows, inventory availability, throughput optimization, and customer service for the operating rooms.
  • Manage, coach, develop, and evaluate supervisors and staff, including performance management, scheduling, payroll oversight, and employee relations.
  • Ensure compliance with Joint Commission, AAMI, AORN, CDC, OSHA, infection prevention, and hospital standards.
  • Serve as a subject matter expert in decontamination, sterilization, and high-level disinfection practices.
  • Partner with clinical leaders to support surgical case readiness and resolve operational issues affecting patient care.
  • Monitor quality, safety, and regulatory performance metrics and implement continuous improvement initiatives.
  • Foster strong customer service, collaboration, and communication across departments and clinical teams.
  • Promote a safe work environment and ensure compliance with all employee safety and training requirements.

This interim leadership role is ideal for an experienced sterile processing professional who can maintain operational excellence, support staff development, and ensure uninterrupted service to clinical teams and patients.This position reports directly to the Senior Director of Surgical Services.

About the Company

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Axelon