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Interim Operations Support Manager –Sterile Processing Department

Iconma

Boston, MA

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JOB DETAILS
SALARY
$47.95–$51.76 Per Hour
SKILLS
Association for the Advancement of Medical Instrumentation (AAMI), Centers for Disease Control and Prevention (CDC), Centralized Operations/Management, Clinical Support, Coaching, Communication Skills, Continuous Improvement, Customer Service Evaluation, Customer Support/Service, Employee Relations, Government, Health Plan, Healthcare, Hospital, Infection Control, Leadership, Maintain Compliance, Microsoft Office, OSHA, Operational Support, Operations, Operations Management, Organizational Skills, Patient Care, Performance Management, Performance Metrics, Performance Reviews, Problem Solving Skills, Quality Management, Quality Monitoring, Regulations, Regulatory Compliance, Safety Compliance, Safety Training, Safety/Work Safety, Staff Development, Sterilization, Surgical Procedures, Team Building, Technical Operations
LOCATION
Boston, MA
POSTED
2 days ago
Our client, a Medical Center company, is looking for a Interim Operations Support Manager –Sterile Processing Department for their Boston, MA location.
 
Responsibilities:
  • The Interim Operations Manager provides leadership and operational oversight for the Central Processing Department, ensuring safe, efficient, and compliant sterilization and high-level disinfection services across the organization.
  • This role is responsible for daily department operations, staff leadership, regulatory compliance, customer service, quality improvement, and support of daily clinical and technical operations.
  • Lead day-to-day Central Processing operations, ensuring 24/7 service readiness and support for surgical and patient care areas.
  • Oversee instrument reprocessing, sterilization workflows, inventory availability, throughput optimization, and customer service for the operating rooms.
  • Manage, coach, develop, and evaluate supervisors and staff, including performance management, scheduling, payroll oversight, and employee relations.
  • Ensure compliance with Joint Commission, AAMI, AORN, CDC, OSHA, infection prevention, and hospital standards.
  • Serve as a subject matter expert in decontamination, sterilization, and high-level disinfection practices.
  • Partner with clinical leaders to support surgical case readiness and resolve operational issues affecting patient care.
  • Monitor quality, safety, and regulatory performance metrics and implement continuous improvement initiatives.
  • Foster strong customer service, collaboration, and communication across departments and clinical teams.
  • Promote a safe work environment and ensure compliance with all employee safety and training requirements.
  • This interim leadership role is ideal for an experienced sterile processing professional who can maintain operational excellence, support staff development, and ensure uninterrupted service to clinical teams and patients.
  • This position reports directly to the Senior Director of Surgical Services.
 
Requirements:
  • For interim to permanent hire conversions - Bachelor’s degree required or active matriculation into a bachelor’s program to be completed within 24 months of hire.
  • CRCST or CSPDT certification required. CHL certification preferred.
  • Minimum five years of experience in Sterile Processing, or a combination of Operating Room and Sterile Processing operations.
  • Demonstrated 2+yrs leadership experience in healthcare operations.
  • Strong knowledge of sterilization, infection prevention, regulatory standards, workflow management, and quality improvement.
  • Excellent communication, organizational, problem-solving, and team development skills.
  • Proficiency with Microsoft Office and healthcare operational systems.
  • Identification, government issued with mailing address
  • References
  • Submission Packet
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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